TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Excellent BUT Please Offer High Contrast Fonts TurboTax is great product but please offer a higher contrast font. White on Blue is was very difficult for me to see. Straining to see was not a good thing.
Date published: 2023-04-27
Rated 5 out of 5 by from Makes filing easy(er) Easy to use, but the few glitches can be annoying. Would be helpful if they could tailor your return by the info you're entering.
Date published: 2023-04-27
Rated 5 out of 5 by from Wow Turbo Tax made it super easy to file my returns... for the very first time!
Date published: 2023-04-26
Rated 5 out of 5 by from Very helpful Helped me with my 1099 nec and went above and beyond when i only chose the premium
Date published: 2023-04-26
Rated 1 out of 5 by from Terrible Not helpful at all, my returns got rejected so many times even after I had someone from TurboTax call me and guide me through.
Date published: 2023-04-26
Rated 5 out of 5 by from AWESOME USER FRIENDLY to do my amendment, Awesome, Awesome
Date published: 2023-04-26
Rated 3 out of 5 by from FREEZES UP AND NO PLACE ON FORM TO MARK SAVE. INCURRED UNNECESSARY EXPENSE BECAUSE YOUR SOFTWARE FROZE AND I HAD TO RELOAD PROGRAM AND LOST ALL DATA AND TRIED VOCAL ASSISTANCE WITH 3RD P[ARTY VENDER REFERRED BY YOU FOR 55 BUCKS WHO SAID TOUGH LUCK BUT WAS NICE ABOUT IT.
Date published: 2023-04-26
Rated 5 out of 5 by from Rose is Amazing! Rose stepped in and helped me tremendously with my taxes when I was ready to give up!
Date published: 2023-04-26
Rated 5 out of 5 by from virgina from south carolina was my hero virginia was patient, very kind and so very helpful the difference between a 1099 and a 1099r wow !!!!!
Date published: 2023-04-26
Rated 5 out of 5 by from Very Easy to use Turbo Tax was very easy to use. I had no problems with the software
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent BUT Please Offer High Contrast Fonts TurboTax is great product but please offer a higher contrast font. White on Blue is was very difficult for me to see. Straining to see was not a good thing.
Date published: 2023-04-27
Rated 5 out of 5 by from Makes filing easy(er) Easy to use, but the few glitches can be annoying. Would be helpful if they could tailor your return by the info you're entering.
Date published: 2023-04-27
Rated 5 out of 5 by from Wow Turbo Tax made it super easy to file my returns... for the very first time!
Date published: 2023-04-26
Rated 5 out of 5 by from Very helpful Helped me with my 1099 nec and went above and beyond when i only chose the premium
Date published: 2023-04-26
Rated 1 out of 5 by from Terrible Not helpful at all, my returns got rejected so many times even after I had someone from TurboTax call me and guide me through.
Date published: 2023-04-26
Rated 5 out of 5 by from AWESOME USER FRIENDLY to do my amendment, Awesome, Awesome
Date published: 2023-04-26
Rated 3 out of 5 by from FREEZES UP AND NO PLACE ON FORM TO MARK SAVE. INCURRED UNNECESSARY EXPENSE BECAUSE YOUR SOFTWARE FROZE AND I HAD TO RELOAD PROGRAM AND LOST ALL DATA AND TRIED VOCAL ASSISTANCE WITH 3RD P[ARTY VENDER REFERRED BY YOU FOR 55 BUCKS WHO SAID TOUGH LUCK BUT WAS NICE ABOUT IT.
Date published: 2023-04-26
Rated 5 out of 5 by from Rose is Amazing! Rose stepped in and helped me tremendously with my taxes when I was ready to give up!
Date published: 2023-04-26
Rated 5 out of 5 by from virgina from south carolina was my hero virginia was patient, very kind and so very helpful the difference between a 1099 and a 1099r wow !!!!!
Date published: 2023-04-26
Rated 5 out of 5 by from Very Easy to use Turbo Tax was very easy to use. I had no problems with the software
Date published: 2023-04-26
All TurboTax® Offerings Reviews - Page 219