TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Stevie108 from
Great help
Had questions about some forms I got and did the live tax advice. The agent was very helpful and knowledgeable and was able to finish m taxes without worrying that I put a form in wrong.
Date published: 2021-02-25
Rated 4 out of 5 by
ohgigi from
only 1 issue....
Outside of the huge bug you have been unable to squash regarding wash sales it was again easy to file
Date published: 2021-02-25
Rated 5 out of 5 by
AdamSuzan from
Easy to File!
I have used TurboTax for several years and always will continue to use it.
Date published: 2021-02-25
Rated 5 out of 5 by
Cindi Lou Who from
EASY AND EFFICIENT
i was reluctant but once i went onto the website, began answering the questions and completing the forms, i found it was informative, easy and accurate. I was also advised about a Recovery Rebate Credit for which i qualified. t
Date published: 2021-02-25
Rated 4 out of 5 by
Iowa Family from
Turbo Tax makes doing your own taxes so easy!!
Everything was easy and simple like it has been the past 7 years we have done our own taxes! The only thing that was a bit of a challenge at first was trying to do stocks for the first time. But with a little bit of patience and research it was quickly resolved and ready to efile! Turbo tax definitely has made their program very user friendly. Anybody who says they can't do their own taxes is just being lazy. This is so easy and transfers most tax documents over so you don't even have much to type in. Thanks Turbo tax for making things so easy to use and understand!
Date published: 2021-02-25
Rated 4 out of 5 by
mr john prince from
turbo tax is simple and easy
could use some improvements with retired military ,make it easyer to find where toenter their 1099 r info the way they do for other goverment retirement plans i.e. civil service or railroad
Date published: 2021-02-25
Rated 5 out of 5 by
LLHope from
TURBO TAX HELPS GET IT DONE RIGHT!
IF YOU HAVE ALL YOUR INFO, COMPLETE THE INFO U ARE DONE!
Date published: 2021-02-25
Rated 5 out of 5 by
EmilyG1991 from
Repeat Filer
This year makes the 4th year in a row I have used TurboTax to file my taxes. It is the cheapest easiest filing system I have found and it works great for me! TurboTax is amazing!!
Date published: 2021-02-25
Rated 4 out of 5 by
Rereview from
Had some issues this year, but not in the past
When reviewing my forms, noticed that the program was pulling info for Donations and Child Care camps from prior years and substituting the names with ones I had keyed in earlier. I had to go back several times to correct these over and over again and look up EINs that didn't get retained. It also tried to add 1 of our W2's twice. Glad I reviewed my forms thoroughly this year, but haven't always paid that much attention to those lines of info. Usually just tie out the numbers.
Date published: 2021-02-25
Rated 5 out of 5 by
JDFro from
Almost perfect: needs minor improvements
I use TTP every year, and am always impressed by how easy yet thorough it is. But there are a couple of features missing from the Review feature: When items are found that need to be corrected, you should a. provide a link to the form or UI page they are from, and open the sidebar Help information for this data element. It's impossible to know what to do when presented with nothing but a data element name and a text box!
All TurboTax® Offerings Reviews - Page 218
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Stevie108 from
Great help
Had questions about some forms I got and did the live tax advice. The agent was very helpful and knowledgeable and was able to finish m taxes without worrying that I put a form in wrong.
Date published: 2021-02-25
Rated 4 out of 5 by
ohgigi from
only 1 issue....
Outside of the huge bug you have been unable to squash regarding wash sales it was again easy to file
Date published: 2021-02-25
Rated 5 out of 5 by
AdamSuzan from
Easy to File!
I have used TurboTax for several years and always will continue to use it.
Date published: 2021-02-25
Rated 5 out of 5 by
Cindi Lou Who from
EASY AND EFFICIENT
i was reluctant but once i went onto the website, began answering the questions and completing the forms, i found it was informative, easy and accurate. I was also advised about a Recovery Rebate Credit for which i qualified. t
Date published: 2021-02-25
Rated 4 out of 5 by
Iowa Family from
Turbo Tax makes doing your own taxes so easy!!
Everything was easy and simple like it has been the past 7 years we have done our own taxes! The only thing that was a bit of a challenge at first was trying to do stocks for the first time. But with a little bit of patience and research it was quickly resolved and ready to efile! Turbo tax definitely has made their program very user friendly. Anybody who says they can't do their own taxes is just being lazy. This is so easy and transfers most tax documents over so you don't even have much to type in. Thanks Turbo tax for making things so easy to use and understand!
Date published: 2021-02-25
Rated 4 out of 5 by
mr john prince from
turbo tax is simple and easy
could use some improvements with retired military ,make it easyer to find where toenter their 1099 r info the way they do for other goverment retirement plans i.e. civil service or railroad
Date published: 2021-02-25
Rated 5 out of 5 by
LLHope from
TURBO TAX HELPS GET IT DONE RIGHT!
IF YOU HAVE ALL YOUR INFO, COMPLETE THE INFO U ARE DONE!
Date published: 2021-02-25
Rated 5 out of 5 by
EmilyG1991 from
Repeat Filer
This year makes the 4th year in a row I have used TurboTax to file my taxes. It is the cheapest easiest filing system I have found and it works great for me! TurboTax is amazing!!
Date published: 2021-02-25
Rated 4 out of 5 by
Rereview from
Had some issues this year, but not in the past
When reviewing my forms, noticed that the program was pulling info for Donations and Child Care camps from prior years and substituting the names with ones I had keyed in earlier. I had to go back several times to correct these over and over again and look up EINs that didn't get retained. It also tried to add 1 of our W2's twice. Glad I reviewed my forms thoroughly this year, but haven't always paid that much attention to those lines of info. Usually just tie out the numbers.
Date published: 2021-02-25
Rated 5 out of 5 by
JDFro from
Almost perfect: needs minor improvements
I use TTP every year, and am always impressed by how easy yet thorough it is. But there are a couple of features missing from the Review feature: When items are found that need to be corrected, you should a. provide a link to the form or UI page they are from, and open the sidebar Help information for this data element. It's impossible to know what to do when presented with nothing but a data element name and a text box!
All TurboTax® Offerings Reviews - Page 218
Date published: 2021-02-25