TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by MIMI232323 from WHOLEY MOLEY!!! What a great experience! I have never done my taxes before and have been paying someone for 3o years WAY too much. When I found myself lost, I contacted support and they were actually very patient and very knowledgeable. They even got me a refund where I was expecting to have to pay, because I had the right info, but in the wrong spot. LOVE TURBO TAX! I feel independent now!
Date published: 2023-08-04
Rated 5 out of 5 by NiciG from Been with them for years! I have been with Turbo Tax for years. My first year using Premium, needed to because of some shares I got at work. They handled everything. It was a little confusing, but doing my own research with the software's help, I got through it! Whew!!!!
Date published: 2023-08-04
Rated 4 out of 5 by Mj451 from Good but has loading problems Final loading steps stalled my progress and left me wondering for months why I didn’t have my money yet
Date published: 2023-08-04
Rated 5 out of 5 by NV No Tax State from TurboTax is the best! Better than any tax filing service in my 60 plus years of filing tax returns.
Date published: 2023-08-04
Rated 5 out of 5 by ctf46 from Turbo tax is great Great and Fast !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-08-04
Rated 5 out of 5 by Nickname Becky G from Easy to use I never have problems getting help when I have a question.
Date published: 2023-08-04
Rated 3 out of 5 by TurboTaxQueen764 from 2022 Tax Return I love turbo tax, however for the last 2 years I have had to mail my taxes and not use e-file. This is a inconvenience and I think that Turbo Tax needs to look into this. It is an AGI problem that needs to be looked simply because it is not lining up the the IRS, even though the number are the same. When you mail your taxes it takes toooooo long for resolution. I am still waiting for my 2021 to be resolved, even though the numbers are correct.
Date published: 2023-08-04
Rated 5 out of 5 by Devanand from Super easy to file return its super easy to file return with Turbotax. It take care of lot of things and made easy for everyone to file. Information about all the options are amazing. Also, you can compare your return from previous year. Awesome.
Date published: 2023-08-04
Rated 5 out of 5 by malsgirl from easy Ive always loved Turbo Tax they make it so easy to use with their step bystep
Date published: 2023-08-04
Rated 5 out of 5 by zbell from Simple Taxes Every year the software updates to make it clearer to understand taxes.
All TurboTax® Offerings Reviews - Page 217
Date published: 2023-08-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by MIMI232323 from WHOLEY MOLEY!!! What a great experience! I have never done my taxes before and have been paying someone for 3o years WAY too much. When I found myself lost, I contacted support and they were actually very patient and very knowledgeable. They even got me a refund where I was expecting to have to pay, because I had the right info, but in the wrong spot. LOVE TURBO TAX! I feel independent now!
Date published: 2023-08-04
Rated 5 out of 5 by NiciG from Been with them for years! I have been with Turbo Tax for years. My first year using Premium, needed to because of some shares I got at work. They handled everything. It was a little confusing, but doing my own research with the software's help, I got through it! Whew!!!!
Date published: 2023-08-04
Rated 4 out of 5 by Mj451 from Good but has loading problems Final loading steps stalled my progress and left me wondering for months why I didn’t have my money yet
Date published: 2023-08-04
Rated 5 out of 5 by NV No Tax State from TurboTax is the best! Better than any tax filing service in my 60 plus years of filing tax returns.
Date published: 2023-08-04
Rated 5 out of 5 by ctf46 from Turbo tax is great Great and Fast !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-08-04
Rated 5 out of 5 by Nickname Becky G from Easy to use I never have problems getting help when I have a question.
Date published: 2023-08-04
Rated 3 out of 5 by TurboTaxQueen764 from 2022 Tax Return I love turbo tax, however for the last 2 years I have had to mail my taxes and not use e-file. This is a inconvenience and I think that Turbo Tax needs to look into this. It is an AGI problem that needs to be looked simply because it is not lining up the the IRS, even though the number are the same. When you mail your taxes it takes toooooo long for resolution. I am still waiting for my 2021 to be resolved, even though the numbers are correct.
Date published: 2023-08-04
Rated 5 out of 5 by Devanand from Super easy to file return its super easy to file return with Turbotax. It take care of lot of things and made easy for everyone to file. Information about all the options are amazing. Also, you can compare your return from previous year. Awesome.
Date published: 2023-08-04
Rated 5 out of 5 by malsgirl from easy Ive always loved Turbo Tax they make it so easy to use with their step bystep
Date published: 2023-08-04
Rated 5 out of 5 by zbell from Simple Taxes Every year the software updates to make it clearer to understand taxes.
All TurboTax® Offerings Reviews - Page 217
Date published: 2023-08-04