TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from I trust TurboTax Easy to understand and use. Good Dash Board. Questions are simple enough to answer. Well respected employees.
Date published: 2021-02-25
Rated 5 out of 5 by from Agent Karen excellent The Turbo Tax full service agent Karen that who I have been with and yes she did my taxes for me this year because it was harder this year for me to do them I didn’t understand and it was cheaper and she found out something that made my refund higher thank goodness for that but she has been wonderful and Has been honest with me and she was patient with me instead of rushing through my return if she would of did that I wouldn’t of got what I got thank u I am going to do this next year oh and I didn’t even have to go anywhere
Date published: 2021-02-25
Rated 5 out of 5 by from Really love it I don't know much about filing my taxes and it's very overwhelming as a student, but they really explain things well and make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Is Awesome love how fast and easy it is, I love how they have live experts to help people who doesn't know how to file their taxes and help people if they can't find certain things on their W2s
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome and easy I've used Turbo tax before and it is easy to use...
Date published: 2021-02-25
Rated 1 out of 5 by from This is the last time I use TurboTax So in summary: They charged me $40, for the first time ever, to file my state taxes. And since I didn't pay the fee from my bank account, they charged me another $40 in order to take their fee from my return. Plus another $70 MANDATORY service upgrade, in order to report $11 in losses from trading penny stocks. I'm paying $150 dollars because I lost $11 on the stock market, and chose not to pay them in cash. Else it would have only been $40 for the state filing fee, which I've never had to pay before when using their 'Free' service. This is the last time I will be using TurboTax from Intuit. I can not recommend them.
Date published: 2021-02-25
Rated 5 out of 5 by from Accessible, easy and excellent! The simplest and easiest way to get taxes done fast!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awsome It was very detailed step by step also it was very easy.
Date published: 2021-02-25
Rated 5 out of 5 by from I love turbo tax I have had the best experience with turbo tax since I've started using it
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is a great product, very user friendly. Turbo Tax is a great product, I have used it for years. It is very easy to use, they walk you through each tax situation. Even if you are not familiar with taxes, you can complete your taxes using Turbo Tax without issue. They save me a lot of money each year not having to hire a CPA.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 212
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I trust TurboTax Easy to understand and use. Good Dash Board. Questions are simple enough to answer. Well respected employees.
Date published: 2021-02-25
Rated 5 out of 5 by from Agent Karen excellent The Turbo Tax full service agent Karen that who I have been with and yes she did my taxes for me this year because it was harder this year for me to do them I didn’t understand and it was cheaper and she found out something that made my refund higher thank goodness for that but she has been wonderful and Has been honest with me and she was patient with me instead of rushing through my return if she would of did that I wouldn’t of got what I got thank u I am going to do this next year oh and I didn’t even have to go anywhere
Date published: 2021-02-25
Rated 5 out of 5 by from Really love it I don't know much about filing my taxes and it's very overwhelming as a student, but they really explain things well and make it easy.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax Is Awesome love how fast and easy it is, I love how they have live experts to help people who doesn't know how to file their taxes and help people if they can't find certain things on their W2s
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is awesome and easy I've used Turbo tax before and it is easy to use...
Date published: 2021-02-25
Rated 1 out of 5 by from This is the last time I use TurboTax So in summary: They charged me $40, for the first time ever, to file my state taxes. And since I didn't pay the fee from my bank account, they charged me another $40 in order to take their fee from my return. Plus another $70 MANDATORY service upgrade, in order to report $11 in losses from trading penny stocks. I'm paying $150 dollars because I lost $11 on the stock market, and chose not to pay them in cash. Else it would have only been $40 for the state filing fee, which I've never had to pay before when using their 'Free' service. This is the last time I will be using TurboTax from Intuit. I can not recommend them.
Date published: 2021-02-25
Rated 5 out of 5 by from Accessible, easy and excellent! The simplest and easiest way to get taxes done fast!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is Awsome It was very detailed step by step also it was very easy.
Date published: 2021-02-25
Rated 5 out of 5 by from I love turbo tax I have had the best experience with turbo tax since I've started using it
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is a great product, very user friendly. Turbo Tax is a great product, I have used it for years. It is very easy to use, they walk you through each tax situation. Even if you are not familiar with taxes, you can complete your taxes using Turbo Tax without issue. They save me a lot of money each year not having to hire a CPA.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 212