TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TURBO TAX IS GREAT AWESOME THEY ARE GREAT BEEN DOING MY OWN TAXES FOR YEARS!
Date published: 2023-04-27
Rated 3 out of 5 by from Turbo Tax 2022 Not nearly as user friendly as prior years. Difficult to navigate around pages without going back way too far. Too many stops to offer upgrades. Really hate that you can't see the actual IRS form. Would have been much simpler for me to see them to pinpoint an error.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax helped me so much! My federal taxes were rejected twice and I was so confused. I contacted a agent and she quickly resolved the issue. Highlighting my way through the questions was really helpful. Thank you Desiree!
Date published: 2023-04-27
Rated 4 out of 5 by from Problem submitting online. Called Turbo tax many times. Had a problem with accepting the amount paid last year so I could submit Fed and state taxes online. Finally got a response to allow them online.
Date published: 2023-04-27
Rated 4 out of 5 by from TT is simple and convenient Great product...easy and convenient...will continue to use TT
Date published: 2023-04-27
Rated 5 out of 5 by from Awesome Great job with getting my taxes submitted, no delay
Date published: 2023-04-27
Rated 5 out of 5 by from Turbo tax experts are great Shelia@turbo tax was wonderful she was patient and she helped me e-file my rejected return
Date published: 2023-04-27
Rated 5 out of 5 by from Very helpful Maria answered all questions very well and was so helpful
Date published: 2023-04-27
Rated 5 out of 5 by from Awesome My experience with Alexis was great. She offered me the steps I needed to file my return. I appreciated Her patience and understanding.
Date published: 2023-04-27
Rated 5 out of 5 by from Me I had trouble at first but now it cool I will use TurboTax next time
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT AWESOME THEY ARE GREAT BEEN DOING MY OWN TAXES FOR YEARS!
Date published: 2023-04-27
Rated 3 out of 5 by from Turbo Tax 2022 Not nearly as user friendly as prior years. Difficult to navigate around pages without going back way too far. Too many stops to offer upgrades. Really hate that you can't see the actual IRS form. Would have been much simpler for me to see them to pinpoint an error.
Date published: 2023-04-27
Rated 5 out of 5 by from TurboTax helped me so much! My federal taxes were rejected twice and I was so confused. I contacted a agent and she quickly resolved the issue. Highlighting my way through the questions was really helpful. Thank you Desiree!
Date published: 2023-04-27
Rated 4 out of 5 by from Problem submitting online. Called Turbo tax many times. Had a problem with accepting the amount paid last year so I could submit Fed and state taxes online. Finally got a response to allow them online.
Date published: 2023-04-27
Rated 4 out of 5 by from TT is simple and convenient Great product...easy and convenient...will continue to use TT
Date published: 2023-04-27
Rated 5 out of 5 by from Awesome Great job with getting my taxes submitted, no delay
Date published: 2023-04-27
Rated 5 out of 5 by from Turbo tax experts are great Shelia@turbo tax was wonderful she was patient and she helped me e-file my rejected return
Date published: 2023-04-27
Rated 5 out of 5 by from Very helpful Maria answered all questions very well and was so helpful
Date published: 2023-04-27
Rated 5 out of 5 by from Awesome My experience with Alexis was great. She offered me the steps I needed to file my return. I appreciated Her patience and understanding.
Date published: 2023-04-27
Rated 5 out of 5 by from Me I had trouble at first but now it cool I will use TurboTax next time
Date published: 2023-04-27
All TurboTax® Offerings Reviews - Page 207