TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Late update the first time I have to file for an extension, because of a late update, hope all is ok with late filing on line!
Date published: 2023-04-29
Rated 5 out of 5 by from so easy to do very straight forward. easy to use. always updates with the latest info.
Date published: 2023-04-29
Rated 4 out of 5 by from They are great, the Best. Step by step instructions, had a representative com on after midnight to help me, that was awesome, however it is expensive . I could not file my taxes on time because i could not afford to pay for the file preparation service. I had to wait until i got paid, therefore was late in filing.
Date published: 2023-04-29
Rated 5 out of 5 by from Fast and Easy Way to File My Tax Return I like filing with Turbo Tax because it is easy to file and quick. I also like the save feature where I know my e-filing is safe and secure online.
Date published: 2023-04-29
Rated 5 out of 5 by from Turbotax has been my "go-to" tax tool for decades Turbotax continues to be a "user-friendly" means of doing my taxes each year. Recently married, I order a new Turbotax for myself. It was easy and quick to get my taxes done. There were a few minor glitches discovered in this years program. After completing the "Interest & dividend" sections, the "start" would not change to "update." Other than that, the process and experience was excellent.
Date published: 2023-04-29
Rated 2 out of 5 by from Disappointed this year Pricing this year was much more than, others. Why if I am a Turbo Tax prior year customer should I have to provide my own AGI, it's a part of my tax history with Turbo Tax. Not pleased with services this year. Will visit other sites in 2024. Thanks for the memories.
Date published: 2023-04-29
Rated 5 out of 5 by from turbo tax was awesome and so easy!! It was very easy to use and to navigate through. I was very nervous dong my taxes on my own but turbotax made it very simple.
Date published: 2023-04-29
Rated 5 out of 5 by from TT is easy to use! TurboTax Business is easy to use! Glad to have a reliable software to use to file our taxes!
Date published: 2023-04-29
Rated 3 out of 5 by from Overcharged for what I needed I would never use the online software again. It told me I needed to upgrade to premium and wouldn't let me go back to just the software I actually needed without re-entering all my data. Also very pushy about trying to get me to buy extra services.
Date published: 2023-04-29
Rated 5 out of 5 by from Turbo tax is easy Was easy to file, not hard to follow but expensive there’s no free
Date published: 2023-04-29
All TurboTax® Offerings Reviews - Page 193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Late update the first time I have to file for an extension, because of a late update, hope all is ok with late filing on line!
Date published: 2023-04-29
Rated 5 out of 5 by from so easy to do very straight forward. easy to use. always updates with the latest info.
Date published: 2023-04-29
Rated 4 out of 5 by from They are great, the Best. Step by step instructions, had a representative com on after midnight to help me, that was awesome, however it is expensive . I could not file my taxes on time because i could not afford to pay for the file preparation service. I had to wait until i got paid, therefore was late in filing.
Date published: 2023-04-29
Rated 5 out of 5 by from Fast and Easy Way to File My Tax Return I like filing with Turbo Tax because it is easy to file and quick. I also like the save feature where I know my e-filing is safe and secure online.
Date published: 2023-04-29
Rated 5 out of 5 by from Turbotax has been my "go-to" tax tool for decades Turbotax continues to be a "user-friendly" means of doing my taxes each year. Recently married, I order a new Turbotax for myself. It was easy and quick to get my taxes done. There were a few minor glitches discovered in this years program. After completing the "Interest & dividend" sections, the "start" would not change to "update." Other than that, the process and experience was excellent.
Date published: 2023-04-29
Rated 2 out of 5 by from Disappointed this year Pricing this year was much more than, others. Why if I am a Turbo Tax prior year customer should I have to provide my own AGI, it's a part of my tax history with Turbo Tax. Not pleased with services this year. Will visit other sites in 2024. Thanks for the memories.
Date published: 2023-04-29
Rated 5 out of 5 by from turbo tax was awesome and so easy!! It was very easy to use and to navigate through. I was very nervous dong my taxes on my own but turbotax made it very simple.
Date published: 2023-04-29
Rated 5 out of 5 by from TT is easy to use! TurboTax Business is easy to use! Glad to have a reliable software to use to file our taxes!
Date published: 2023-04-29
Rated 3 out of 5 by from Overcharged for what I needed I would never use the online software again. It told me I needed to upgrade to premium and wouldn't let me go back to just the software I actually needed without re-entering all my data. Also very pushy about trying to get me to buy extra services.
Date published: 2023-04-29
Rated 5 out of 5 by from Turbo tax is easy Was easy to file, not hard to follow but expensive there’s no free
Date published: 2023-04-29
All TurboTax® Offerings Reviews - Page 193