TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by JPJPJPJP113 from ok, needs work Overall, it got the job done, but finding earlier line by line info from my return for my wife to use and vice versa for me to use to complete the return was extremely difficult- I had to pay for TurboTax in full before I could look back into my half finished return. Also the live help was a glitchy nightmare- never could get connected properly for assistance.
Date published: 2023-04-17
Rated 2 out of 5 by TheWardOrganist from A tax on the money that you were overtaxed Turbo tax is quite intuitive and easy to navigate thanks to their simple and streamlined gui. However, they will periodically interrupt your tax filing to spam you with fear tactics designed to scare you into upgrading to ever-increasing $$ versions of the software. Additionally, there is no easy or simple way to import your Quickbooks online itemized expenses and income, even though they are the same company and advertise that they play together well. It's especially ironic that after paying hundreds of dollars to access the money that was stolen from me in excess, I still had to pay sales tax. Sales tax to pay the access tax to receive excess tax.
Date published: 2023-04-17
Rated 5 out of 5 by GLPL from TurboTax 2022 TurboTax is easy to use with helpful hints along the way.
Date published: 2023-04-17
Rated 5 out of 5 by WenT03 from TurboTax makes taxes easy Quick and easy Helpful answers to questions you may have
Date published: 2023-04-17
Rated 5 out of 5 by Freddygzz420 from Awesome Easy to use anyone can learn to file with the help of this wonderful app
Date published: 2023-04-17
Rated 1 out of 5 by KBW17 from A ripoff The worst experience I've ever had with tax software
Date published: 2023-04-17
Rated 5 out of 5 by Chef JS from very helpful software easy to use 😊 online price of Turbo Tax is higher than store bought Turbo Tax 😒
Date published: 2023-04-17
Rated 5 out of 5 by chayes150 from Good Turbo Tax is a good program to use to get your taxes done
Date published: 2023-04-17
Rated 4 out of 5 by martin2327 from quick and easy it was quick and easy to use i have used turbo tax for years and will continue to use it.
Date published: 2023-04-17
Rated 5 out of 5 by kaivan from took a while but simple and easy to use I did not use an agent but the system is easy to use and will use it again.
All TurboTax® Offerings Reviews - Page 1903
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by JPJPJPJP113 from ok, needs work Overall, it got the job done, but finding earlier line by line info from my return for my wife to use and vice versa for me to use to complete the return was extremely difficult- I had to pay for TurboTax in full before I could look back into my half finished return. Also the live help was a glitchy nightmare- never could get connected properly for assistance.
Date published: 2023-04-17
Rated 2 out of 5 by TheWardOrganist from A tax on the money that you were overtaxed Turbo tax is quite intuitive and easy to navigate thanks to their simple and streamlined gui. However, they will periodically interrupt your tax filing to spam you with fear tactics designed to scare you into upgrading to ever-increasing $$ versions of the software. Additionally, there is no easy or simple way to import your Quickbooks online itemized expenses and income, even though they are the same company and advertise that they play together well. It's especially ironic that after paying hundreds of dollars to access the money that was stolen from me in excess, I still had to pay sales tax. Sales tax to pay the access tax to receive excess tax.
Date published: 2023-04-17
Rated 5 out of 5 by GLPL from TurboTax 2022 TurboTax is easy to use with helpful hints along the way.
Date published: 2023-04-17
Rated 5 out of 5 by WenT03 from TurboTax makes taxes easy Quick and easy Helpful answers to questions you may have
Date published: 2023-04-17
Rated 5 out of 5 by Freddygzz420 from Awesome Easy to use anyone can learn to file with the help of this wonderful app
Date published: 2023-04-17
Rated 1 out of 5 by KBW17 from A ripoff The worst experience I've ever had with tax software
Date published: 2023-04-17
Rated 5 out of 5 by Chef JS from very helpful software easy to use 😊 online price of Turbo Tax is higher than store bought Turbo Tax 😒
Date published: 2023-04-17
Rated 5 out of 5 by chayes150 from Good Turbo Tax is a good program to use to get your taxes done
Date published: 2023-04-17
Rated 4 out of 5 by martin2327 from quick and easy it was quick and easy to use i have used turbo tax for years and will continue to use it.
Date published: 2023-04-17
Rated 5 out of 5 by kaivan from took a while but simple and easy to use I did not use an agent but the system is easy to use and will use it again.
All TurboTax® Offerings Reviews - Page 1903
Date published: 2023-04-17