TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from ok, needs work Overall, it got the job done, but finding earlier line by line info from my return for my wife to use and vice versa for me to use to complete the return was extremely difficult- I had to pay for TurboTax in full before I could look back into my half finished return. Also the live help was a glitchy nightmare- never could get connected properly for assistance.
Date published: 2023-04-17
Rated 2 out of 5 by from A tax on the money that you were overtaxed Turbo tax is quite intuitive and easy to navigate thanks to their simple and streamlined gui. However, they will periodically interrupt your tax filing to spam you with fear tactics designed to scare you into upgrading to ever-increasing $$ versions of the software. Additionally, there is no easy or simple way to import your Quickbooks online itemized expenses and income, even though they are the same company and advertise that they play together well. It's especially ironic that after paying hundreds of dollars to access the money that was stolen from me in excess, I still had to pay sales tax. Sales tax to pay the access tax to receive excess tax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax 2022 TurboTax is easy to use with helpful hints along the way.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes taxes easy Quick and easy Helpful answers to questions you may have
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Easy to use anyone can learn to file with the help of this wonderful app
Date published: 2023-04-17
Rated 1 out of 5 by from A ripoff The worst experience I've ever had with tax software
Date published: 2023-04-17
Rated 5 out of 5 by from very helpful software easy to use 😊 online price of Turbo Tax is higher than store bought Turbo Tax 😒
Date published: 2023-04-17
Rated 5 out of 5 by from Good Turbo Tax is a good program to use to get your taxes done
Date published: 2023-04-17
Rated 4 out of 5 by from quick and easy it was quick and easy to use i have used turbo tax for years and will continue to use it.
Date published: 2023-04-17
Rated 5 out of 5 by from took a while but simple and easy to use I did not use an agent but the system is easy to use and will use it again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1903
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from ok, needs work Overall, it got the job done, but finding earlier line by line info from my return for my wife to use and vice versa for me to use to complete the return was extremely difficult- I had to pay for TurboTax in full before I could look back into my half finished return. Also the live help was a glitchy nightmare- never could get connected properly for assistance.
Date published: 2023-04-17
Rated 2 out of 5 by from A tax on the money that you were overtaxed Turbo tax is quite intuitive and easy to navigate thanks to their simple and streamlined gui. However, they will periodically interrupt your tax filing to spam you with fear tactics designed to scare you into upgrading to ever-increasing $$ versions of the software. Additionally, there is no easy or simple way to import your Quickbooks online itemized expenses and income, even though they are the same company and advertise that they play together well. It's especially ironic that after paying hundreds of dollars to access the money that was stolen from me in excess, I still had to pay sales tax. Sales tax to pay the access tax to receive excess tax.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax 2022 TurboTax is easy to use with helpful hints along the way.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes taxes easy Quick and easy Helpful answers to questions you may have
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Easy to use anyone can learn to file with the help of this wonderful app
Date published: 2023-04-17
Rated 1 out of 5 by from A ripoff The worst experience I've ever had with tax software
Date published: 2023-04-17
Rated 5 out of 5 by from very helpful software easy to use 😊 online price of Turbo Tax is higher than store bought Turbo Tax 😒
Date published: 2023-04-17
Rated 5 out of 5 by from Good Turbo Tax is a good program to use to get your taxes done
Date published: 2023-04-17
Rated 4 out of 5 by from quick and easy it was quick and easy to use i have used turbo tax for years and will continue to use it.
Date published: 2023-04-17
Rated 5 out of 5 by from took a while but simple and easy to use I did not use an agent but the system is easy to use and will use it again.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1903