TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is comprehensive and easy to use Comprehensive and easy. Tedious data entry avoided.
Date published: 2023-04-16
Rated 4 out of 5 by from I enjoy some things about turbo tax I did not use and expert. I find impossible to review the tax forms even after paying. It would be nice to be able to make changes to the forms before they are filed.
Date published: 2023-04-16
Rated 1 out of 5 by from No improvement year over year Cumbersome crap, can't run on Mac OS and have to pay more and more every year. Next year I switch to something else. It is literally almost as much as paying an accountant for what is a trivial return. Not worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from ANOTHER BRILLANT TAX RETURN Great product and user friendly. Another year of doing my taxes without stressing out.
Date published: 2023-04-16
Rated 4 out of 5 by from Good job Good job you guys did good I will use you next time
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome Was easy thank you turbo love it will use next year thaks
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is fast and easy way to file your taxes. Turbo Tax is easy to use and fast filing. Called in for assistance and it was super good and efficient..
Date published: 2023-04-16
Rated 3 out of 5 by from Turbotax is great but... Been using for years but getting frustrated with having credit karma and extra fees added in at the end may have to try to use something else next year
Date published: 2023-04-16
Rated 4 out of 5 by from Self Employed with LLC - so easy! I have an LLC and am self employed, and have always paid a CPA to do my taxes. I wanted to save the money this year, so decided to use TurboTax this year. Although it was a little difficult in the beginning to know exactly where to begin, it was able to tie my quickbooks into the tax program, and I completed it within 2 hours. You have to be pretty on top of the taxes, and transactions in quickbooks, and keep records of deductions.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax gets the job done, but it's frustrating! My taxes took forever, there was an error on my schedule C that took hours to fix- the help feature is nearly worthless. I had to figure it out on my own.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is comprehensive and easy to use Comprehensive and easy. Tedious data entry avoided.
Date published: 2023-04-16
Rated 4 out of 5 by from I enjoy some things about turbo tax I did not use and expert. I find impossible to review the tax forms even after paying. It would be nice to be able to make changes to the forms before they are filed.
Date published: 2023-04-16
Rated 1 out of 5 by from No improvement year over year Cumbersome crap, can't run on Mac OS and have to pay more and more every year. Next year I switch to something else. It is literally almost as much as paying an accountant for what is a trivial return. Not worth it.
Date published: 2023-04-16
Rated 5 out of 5 by from ANOTHER BRILLANT TAX RETURN Great product and user friendly. Another year of doing my taxes without stressing out.
Date published: 2023-04-16
Rated 4 out of 5 by from Good job Good job you guys did good I will use you next time
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is awesome Was easy thank you turbo love it will use next year thaks
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is fast and easy way to file your taxes. Turbo Tax is easy to use and fast filing. Called in for assistance and it was super good and efficient..
Date published: 2023-04-16
Rated 3 out of 5 by from Turbotax is great but... Been using for years but getting frustrated with having credit karma and extra fees added in at the end may have to try to use something else next year
Date published: 2023-04-16
Rated 4 out of 5 by from Self Employed with LLC - so easy! I have an LLC and am self employed, and have always paid a CPA to do my taxes. I wanted to save the money this year, so decided to use TurboTax this year. Although it was a little difficult in the beginning to know exactly where to begin, it was able to tie my quickbooks into the tax program, and I completed it within 2 hours. You have to be pretty on top of the taxes, and transactions in quickbooks, and keep records of deductions.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbotax gets the job done, but it's frustrating! My taxes took forever, there was an error on my schedule C that took hours to fix- the help feature is nearly worthless. I had to figure it out on my own.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 1899