TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Excellent Self Service! Use 'em every single year! Beats having to schedule time to have someone else dealing with your details! Thank You, Team!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I've been using Turbo Tax for over 12 years now and not sure what I did before. The process is easy and the step by step checks also make it fool proof.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! I have used Turbo Tax for the last approx. 10 years. It helps me a lot all I have to do is add my info (I use simple form) Turbo tax lets me know if I'm eligible for any credits, etc. which I would not know. Extremely helpful to me, I can do my taxes without trouble or errors. Thank you so much.
Date published: 2023-04-17
Rated 4 out of 5 by from Easily file your taxes It's a simple, step by step process you can do from your phone. I have always used Turbotax since I started filing taxes 10 years ago. I always do my taxes last minute so I'm glad it can be done on the fly. Any time I have gotten a tax refund, it is direct deposited within a few days. As my income goes up, it seems like the price of filing goes up... But it seems to be worth it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was a huge help. The TurboTax Expert, Angela, was incredibly helpful and patient. I appreciated her help so much. Clear communicator and translator for certain tax questions.
Date published: 2023-04-17
Rated 2 out of 5 by from Expensive I had to upgrade because the Deluxe did not have a form I needed for this year. My return is really pretty simple. This year was an exception with this one form and I feel like it cost too much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax works well with the tax filing system. I liked the way the process looked over the details as we went along.
Date published: 2023-04-17
Rated 5 out of 5 by from It was very simple Easy to use when filing your own taxes, was fast and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from love this Been using them for years. They make this easy every year
Date published: 2023-04-17
Rated 1 out of 5 by from Awful gross and immoral SUper annoying, constant upselling, cost me more than my return was worth, and Intuit lobbys the federal government to make filing taxes harder so they can charge for this uselss, parasitic service,
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Self Service! Use 'em every single year! Beats having to schedule time to have someone else dealing with your details! Thank You, Team!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy I've been using Turbo Tax for over 12 years now and not sure what I did before. The process is easy and the step by step checks also make it fool proof.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT! I have used Turbo Tax for the last approx. 10 years. It helps me a lot all I have to do is add my info (I use simple form) Turbo tax lets me know if I'm eligible for any credits, etc. which I would not know. Extremely helpful to me, I can do my taxes without trouble or errors. Thank you so much.
Date published: 2023-04-17
Rated 4 out of 5 by from Easily file your taxes It's a simple, step by step process you can do from your phone. I have always used Turbotax since I started filing taxes 10 years ago. I always do my taxes last minute so I'm glad it can be done on the fly. Any time I have gotten a tax refund, it is direct deposited within a few days. As my income goes up, it seems like the price of filing goes up... But it seems to be worth it.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was a huge help. The TurboTax Expert, Angela, was incredibly helpful and patient. I appreciated her help so much. Clear communicator and translator for certain tax questions.
Date published: 2023-04-17
Rated 2 out of 5 by from Expensive I had to upgrade because the Deluxe did not have a form I needed for this year. My return is really pretty simple. This year was an exception with this one form and I feel like it cost too much.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax works well with the tax filing system. I liked the way the process looked over the details as we went along.
Date published: 2023-04-17
Rated 5 out of 5 by from It was very simple Easy to use when filing your own taxes, was fast and easy.
Date published: 2023-04-17
Rated 5 out of 5 by from love this Been using them for years. They make this easy every year
Date published: 2023-04-17
Rated 1 out of 5 by from Awful gross and immoral SUper annoying, constant upselling, cost me more than my return was worth, and Intuit lobbys the federal government to make filing taxes harder so they can charge for this uselss, parasitic service,
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1897