TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is So Easy to Use! I also get so anxious every year doing my taxes but Turbo Tax makes it so easy and stress free!
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and easy with Turbo Tax I've been using Turbo Tax for years and each year they work to make it easier for those who file their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy Very easy and fast. Would recommend. Will use next year too.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is too expensive I think Turbo Tax could be more affordable. It was more expensive to file this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent tool for preparing your taxes. Quick, easy. Helped to catch some items I would otherwise not have considered.
Date published: 2023-04-17
Rated 5 out of 5 by from Made my day You can do a lot worse. Turbo Tax makes confident and correct decisions for all users.
Date published: 2023-04-17
Rated 5 out of 5 by from Dusanka It takes a while to go though everything, but it is worth it .
Date published: 2023-04-17
Rated 2 out of 5 by from Adding fees Kept adding on fees, I've bought the disk before to file my moms taxes and this was 3x as expensive because kept adding fees and harder to use than just downloading the disk.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1893
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is So Easy to Use! I also get so anxious every year doing my taxes but Turbo Tax makes it so easy and stress free!
Date published: 2023-04-17
Rated 5 out of 5 by from Quick and easy with Turbo Tax I've been using Turbo Tax for years and each year they work to make it easier for those who file their own taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Very Easy Very easy and fast. Would recommend. Will use next year too.
Date published: 2023-04-17
Rated 3 out of 5 by from Turbo Tax is too expensive I think Turbo Tax could be more affordable. It was more expensive to file this year.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent tool for preparing your taxes. Quick, easy. Helped to catch some items I would otherwise not have considered.
Date published: 2023-04-17
Rated 5 out of 5 by from Made my day You can do a lot worse. Turbo Tax makes confident and correct decisions for all users.
Date published: 2023-04-17
Rated 5 out of 5 by from Dusanka It takes a while to go though everything, but it is worth it .
Date published: 2023-04-17
Rated 2 out of 5 by from Adding fees Kept adding on fees, I've bought the disk before to file my moms taxes and this was 3x as expensive because kept adding fees and harder to use than just downloading the disk.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1893