TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is easy to use!! The step by step process is easy and user friendly. I have been using Turbo Tax for years and have never had a problem. It's the best!!
Date published: 2023-04-28
Rated 4 out of 5 by from Efficient! Turbotax is easy and efficient! It was very easy to follow along with.
Date published: 2023-04-28
Rated 5 out of 5 by from worked perfectly, easy to follow super nice customer service. easy to follow along!
Date published: 2023-04-28
Rated 5 out of 5 by from turbo is fast Very easy to use. It's helpful to have live agent when you get stuck.
Date published: 2023-04-28
Rated 5 out of 5 by from Good Good review computer system is great to use, thanks
Date published: 2023-04-28
Rated 5 out of 5 by from Great service from turbo tax The tax professional was awesome. I was totally confused and she took me through every step and made it stress free.
Date published: 2023-04-28
Rated 1 out of 5 by from Fraud - Still tricking people to pay You literally lost a law suit for deceptive marketing, and you're still tricking people the exact same way you did before. I delayed my filing because I knew I shouldn't be paying- I had to call customer service and they took me through many confusing steps to get to the free version (which no one would be able to find on their own). Turbotax clearly has not learned their lesson and should be sued again.
Date published: 2023-04-28
Rated 5 out of 5 by from Great Software Product Been using it since it was first started, therefore it must be good.
Date published: 2023-04-28
Rated 5 out of 5 by from Other than the cost, Turbotax is very good It's easy to navigate and to import information. It's a little quirky sometimes.
Date published: 2023-04-28
Rated 4 out of 5 by from White Font on Blue Background Very Hard to Read Please offer a higher contrast font next year. It would Help.
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 190
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use!! The step by step process is easy and user friendly. I have been using Turbo Tax for years and have never had a problem. It's the best!!
Date published: 2023-04-28
Rated 4 out of 5 by from Efficient! Turbotax is easy and efficient! It was very easy to follow along with.
Date published: 2023-04-28
Rated 5 out of 5 by from worked perfectly, easy to follow super nice customer service. easy to follow along!
Date published: 2023-04-28
Rated 5 out of 5 by from turbo is fast Very easy to use. It's helpful to have live agent when you get stuck.
Date published: 2023-04-28
Rated 5 out of 5 by from Good Good review computer system is great to use, thanks
Date published: 2023-04-28
Rated 5 out of 5 by from Great service from turbo tax The tax professional was awesome. I was totally confused and she took me through every step and made it stress free.
Date published: 2023-04-28
Rated 1 out of 5 by from Fraud - Still tricking people to pay You literally lost a law suit for deceptive marketing, and you're still tricking people the exact same way you did before. I delayed my filing because I knew I shouldn't be paying- I had to call customer service and they took me through many confusing steps to get to the free version (which no one would be able to find on their own). Turbotax clearly has not learned their lesson and should be sued again.
Date published: 2023-04-28
Rated 5 out of 5 by from Great Software Product Been using it since it was first started, therefore it must be good.
Date published: 2023-04-28
Rated 5 out of 5 by from Other than the cost, Turbotax is very good It's easy to navigate and to import information. It's a little quirky sometimes.
Date published: 2023-04-28
Rated 4 out of 5 by from White Font on Blue Background Very Hard to Read Please offer a higher contrast font next year. It would Help.
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 190