TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Taxes Filed With Ease I have used TurboTax for the past few years and have had no issues. It guides step by step and pretty user friendly. There are "Help Boxes" throughout that provide answers to commonly asked questions on each page. Most of the time the answers help, sometimes they don't, but there is the option of chatting with a live agent for an additional cost. If you file early, it can be relatively inexensive, but if you wait to the last minute, you can expect to pay $120+. All in all, it's really easy if you use it year after year. Most of your info is saved and it's a breeze to upload any documents.
Date published: 2023-04-17
Rated 5 out of 5 by from very easy and helpful I like the way turbo tax can help you with questions. It was very easy to understand and being able to get the help you needed
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use, very thorough I have used Turbo Tax for years for our simple returns. It prompts you to enter all the information and reviews everything before filing.
Date published: 2023-04-17
Rated 5 out of 5 by from SO Easy! I have wages, rental properties, and investments so my return isn't as simple as it used to be. I generally have to leverage itemized deductions to minimize my tax expense. But, Turbo Tax catches everything I need to report and makes my taxes doable in about 2 hours! Same price as my CPA firm used to charge but way more convenient!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use!! I have used Turbo Tax from the time my spouse and I worked full time and now she works full time and I have a consulting part time business and the tax software covers it all !! Took 3 hours and saved my accounting fee
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premier for 2023 It is a good piece of software. It guides the taxpayer through a maze of IRS forms. The only thing Turbo Tax could not do in my case was read my 2021 pdf that was generated by H&R Block software.
Date published: 2023-04-17
Rated 5 out of 5 by from Yeeeeeeehawwww Amazing. I didn't feel stupid at all! You guys ROCKKKKK!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Way 2go! Great having easy access instead of buying the software and installing it from a CD. Great Guides to understand. Recommend it to anyone.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Having used Turbo Tax for more than eight years, I am extremely pleased with the way it processes my federal returns. However, Turbo Tax has been a total disaster for my state returns. To avoid paying a penalty or large amounts of due taxes, after using Turbo Tax, I always have to re-do my state tax returns. Turbo Tax is not programed to correctly process the tax return for individuals who retired in the TEACHERS' RETIREMENT SYSTEM OF LOUISIANA and are more than 70 years old. Turbo Tax is not programed to grant proper consideration to all of the exemptions that are allowed these individuals. The result is Turbo Tax incorrectly computes large amounts of due income taxes for the state tax return. However, when these individuals are given all of their allowed exemptions, their state tax returns show zero tax due or very large refunds to the individuals. This has been my experience with Turbo Tax for many years. It is the reason why I no longer request Turbo Tax to do my state return.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax review this is a quick and easy way to file taxes. i highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1890
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Taxes Filed With Ease I have used TurboTax for the past few years and have had no issues. It guides step by step and pretty user friendly. There are "Help Boxes" throughout that provide answers to commonly asked questions on each page. Most of the time the answers help, sometimes they don't, but there is the option of chatting with a live agent for an additional cost. If you file early, it can be relatively inexensive, but if you wait to the last minute, you can expect to pay $120+. All in all, it's really easy if you use it year after year. Most of your info is saved and it's a breeze to upload any documents.
Date published: 2023-04-17
Rated 5 out of 5 by from very easy and helpful I like the way turbo tax can help you with questions. It was very easy to understand and being able to get the help you needed
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use, very thorough I have used Turbo Tax for years for our simple returns. It prompts you to enter all the information and reviews everything before filing.
Date published: 2023-04-17
Rated 5 out of 5 by from SO Easy! I have wages, rental properties, and investments so my return isn't as simple as it used to be. I generally have to leverage itemized deductions to minimize my tax expense. But, Turbo Tax catches everything I need to report and makes my taxes doable in about 2 hours! Same price as my CPA firm used to charge but way more convenient!
Date published: 2023-04-17
Rated 5 out of 5 by from So easy to use!! I have used Turbo Tax from the time my spouse and I worked full time and now she works full time and I have a consulting part time business and the tax software covers it all !! Took 3 hours and saved my accounting fee
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Premier for 2023 It is a good piece of software. It guides the taxpayer through a maze of IRS forms. The only thing Turbo Tax could not do in my case was read my 2021 pdf that was generated by H&R Block software.
Date published: 2023-04-17
Rated 5 out of 5 by from Yeeeeeeehawwww Amazing. I didn't feel stupid at all! You guys ROCKKKKK!!!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Way 2go! Great having easy access instead of buying the software and installing it from a CD. Great Guides to understand. Recommend it to anyone.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax Having used Turbo Tax for more than eight years, I am extremely pleased with the way it processes my federal returns. However, Turbo Tax has been a total disaster for my state returns. To avoid paying a penalty or large amounts of due taxes, after using Turbo Tax, I always have to re-do my state tax returns. Turbo Tax is not programed to correctly process the tax return for individuals who retired in the TEACHERS' RETIREMENT SYSTEM OF LOUISIANA and are more than 70 years old. Turbo Tax is not programed to grant proper consideration to all of the exemptions that are allowed these individuals. The result is Turbo Tax incorrectly computes large amounts of due income taxes for the state tax return. However, when these individuals are given all of their allowed exemptions, their state tax returns show zero tax due or very large refunds to the individuals. This has been my experience with Turbo Tax for many years. It is the reason why I no longer request Turbo Tax to do my state return.
Date published: 2023-04-17
Rated 5 out of 5 by from turbotax review this is a quick and easy way to file taxes. i highly recommend it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1890