TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
hoosierkareno from
A lot easier to use than TaxSlayer
I feel a lot more confident using TurboTax than using TaxSlayer. The main reasons are that I could import information from financial institutions and when this was not possible the information requested lined up exactly by box number with the information on the forms I have.
Date published: 2023-04-17
Rated 5 out of 5 by
ka15 from
Awesome
very Good. well organized. was able to see every tool I needed.
Date published: 2023-04-17
Rated 1 out of 5 by
rr6772 from
it didn't let me change to not live subscription
I didn't need or used the services of live and it didn't let me change my product to premium regular file option.
Date published: 2023-04-17
Rated 5 out of 5 by
married with kids from
on line help was awesome
i spoke with a number of people who helped me to complete my taxes. Each person was professional and did not rush me off the phone
Date published: 2023-04-17
Rated 2 out of 5 by
RGSaver from
Turbotax tries to take as much money as possible
TT is OK, but this year was more irritating than usual. I sold one stock, had a gain of $8, and I had to TT Deluxe can't handle this any more? I had to pay double for Premium, are you kidding me? Also, state tax went up way more than last year. Poor value but you don't know it until you are too deep into the return to make a change to another company. Horrible value now, whereas it used to be OK.
Date published: 2023-04-17
Rated 5 out of 5 by
zannehart from
Excellent review for your help! will use again.
it was quick and did what I needed. Will certainly use them again.
Date published: 2023-04-17
Rated 5 out of 5 by
Red Headed Irish Gal from
Turbo Tax is very easy to use.
I've used Turbo Tax for over 25 years. I won't do my taxes without it. Very simple to use and fast! Thanks Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by
jzapata from
AWESOME PRODUCT
Easy to use, user friendly, great service. 3 years in a row using them
Date published: 2023-04-17
Rated 4 out of 5 by
tempgrace from
awsome
it was a great expernce a little difficult with 1099
Date published: 2023-04-17
Rated 4 out of 5 by
JM taxpayer from
Turbo Tax is Fine
It works out well, sometimes the explanations are not specific enough for some more complicated returns
All TurboTax® Offerings Reviews - Page 1879
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
hoosierkareno from
A lot easier to use than TaxSlayer
I feel a lot more confident using TurboTax than using TaxSlayer. The main reasons are that I could import information from financial institutions and when this was not possible the information requested lined up exactly by box number with the information on the forms I have.
Date published: 2023-04-17
Rated 5 out of 5 by
ka15 from
Awesome
very Good. well organized. was able to see every tool I needed.
Date published: 2023-04-17
Rated 1 out of 5 by
rr6772 from
it didn't let me change to not live subscription
I didn't need or used the services of live and it didn't let me change my product to premium regular file option.
Date published: 2023-04-17
Rated 5 out of 5 by
married with kids from
on line help was awesome
i spoke with a number of people who helped me to complete my taxes. Each person was professional and did not rush me off the phone
Date published: 2023-04-17
Rated 2 out of 5 by
RGSaver from
Turbotax tries to take as much money as possible
TT is OK, but this year was more irritating than usual. I sold one stock, had a gain of $8, and I had to TT Deluxe can't handle this any more? I had to pay double for Premium, are you kidding me? Also, state tax went up way more than last year. Poor value but you don't know it until you are too deep into the return to make a change to another company. Horrible value now, whereas it used to be OK.
Date published: 2023-04-17
Rated 5 out of 5 by
zannehart from
Excellent review for your help! will use again.
it was quick and did what I needed. Will certainly use them again.
Date published: 2023-04-17
Rated 5 out of 5 by
Red Headed Irish Gal from
Turbo Tax is very easy to use.
I've used Turbo Tax for over 25 years. I won't do my taxes without it. Very simple to use and fast! Thanks Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by
jzapata from
AWESOME PRODUCT
Easy to use, user friendly, great service. 3 years in a row using them
Date published: 2023-04-17
Rated 4 out of 5 by
tempgrace from
awsome
it was a great expernce a little difficult with 1099
Date published: 2023-04-17
Rated 4 out of 5 by
JM taxpayer from
Turbo Tax is Fine
It works out well, sometimes the explanations are not specific enough for some more complicated returns
All TurboTax® Offerings Reviews - Page 1879
Date published: 2023-04-17