TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from A lot easier to use than TaxSlayer I feel a lot more confident using TurboTax than using TaxSlayer. The main reasons are that I could import information from financial institutions and when this was not possible the information requested lined up exactly by box number with the information on the forms I have.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome very Good. well organized. was able to see every tool I needed.
Date published: 2023-04-17
Rated 1 out of 5 by from it didn't let me change to not live subscription I didn't need or used the services of live and it didn't let me change my product to premium regular file option.
Date published: 2023-04-17
Rated 5 out of 5 by from on line help was awesome i spoke with a number of people who helped me to complete my taxes. Each person was professional and did not rush me off the phone
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax tries to take as much money as possible TT is OK, but this year was more irritating than usual. I sold one stock, had a gain of $8, and I had to TT Deluxe can't handle this any more? I had to pay double for Premium, are you kidding me? Also, state tax went up way more than last year. Poor value but you don't know it until you are too deep into the return to make a change to another company. Horrible value now, whereas it used to be OK.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent review for your help! will use again. it was quick and did what I needed. Will certainly use them again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy to use. I've used Turbo Tax for over 25 years. I won't do my taxes without it. Very simple to use and fast! Thanks Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME PRODUCT Easy to use, user friendly, great service. 3 years in a row using them
Date published: 2023-04-17
Rated 4 out of 5 by from awsome it was a great expernce a little difficult with 1099
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is Fine It works out well, sometimes the explanations are not specific enough for some more complicated returns
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1879
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A lot easier to use than TaxSlayer I feel a lot more confident using TurboTax than using TaxSlayer. The main reasons are that I could import information from financial institutions and when this was not possible the information requested lined up exactly by box number with the information on the forms I have.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome very Good. well organized. was able to see every tool I needed.
Date published: 2023-04-17
Rated 1 out of 5 by from it didn't let me change to not live subscription I didn't need or used the services of live and it didn't let me change my product to premium regular file option.
Date published: 2023-04-17
Rated 5 out of 5 by from on line help was awesome i spoke with a number of people who helped me to complete my taxes. Each person was professional and did not rush me off the phone
Date published: 2023-04-17
Rated 2 out of 5 by from Turbotax tries to take as much money as possible TT is OK, but this year was more irritating than usual. I sold one stock, had a gain of $8, and I had to TT Deluxe can't handle this any more? I had to pay double for Premium, are you kidding me? Also, state tax went up way more than last year. Poor value but you don't know it until you are too deep into the return to make a change to another company. Horrible value now, whereas it used to be OK.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent review for your help! will use again. it was quick and did what I needed. Will certainly use them again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is very easy to use. I've used Turbo Tax for over 25 years. I won't do my taxes without it. Very simple to use and fast! Thanks Turbo Tax!!
Date published: 2023-04-17
Rated 5 out of 5 by from AWESOME PRODUCT Easy to use, user friendly, great service. 3 years in a row using them
Date published: 2023-04-17
Rated 4 out of 5 by from awsome it was a great expernce a little difficult with 1099
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax is Fine It works out well, sometimes the explanations are not specific enough for some more complicated returns
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1879