TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from EASE Following the instruction was simply and concise. I am looking forward to using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very friendly, I have felt comfortable
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT It guides me through my self-employment taxes very easily
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so efficient! This service is so much quicker than when I used to do it by hand.
Date published: 2023-04-17
Rated 5 out of 5 by from Been using TT forever! It's solid!! It just keeps getting better each year. More automation/prefilled info and better guidance. Better user experience. I get my Freedom Dues accounted for and I'm off to better things!! Thank you Turbo Tax Team!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Very user-friendly TurboTax Free Edition is very easy to use! It was my first time filing without any help, and it was very straight-forward and easy to follow! My only complaint is that in order to access your tax return information from last year, you have to pay $30. I recommend using the IRS website instead. It doesn't take too long, and is free!
Date published: 2023-04-17
Rated 5 out of 5 by from helpful it was helpful for me too use now i will do my own taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Easy, Intuitive The application online was very simple and intuitive. Very easy to use. Find my best deductions. It’s been a very pleasing experience this year.
Date published: 2023-04-17
Rated 1 out of 5 by from Really bad service, not worth it Not easy to use compared to what would be available if TurboTax never existed
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax This system is easy to use, plus it retains information from previous years to make things easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1877
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASE Following the instruction was simply and concise. I am looking forward to using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very friendly, I have felt comfortable
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT It guides me through my self-employment taxes very easily
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is so efficient! This service is so much quicker than when I used to do it by hand.
Date published: 2023-04-17
Rated 5 out of 5 by from Been using TT forever! It's solid!! It just keeps getting better each year. More automation/prefilled info and better guidance. Better user experience. I get my Freedom Dues accounted for and I'm off to better things!! Thank you Turbo Tax Team!!!
Date published: 2023-04-17
Rated 4 out of 5 by from Very user-friendly TurboTax Free Edition is very easy to use! It was my first time filing without any help, and it was very straight-forward and easy to follow! My only complaint is that in order to access your tax return information from last year, you have to pay $30. I recommend using the IRS website instead. It doesn't take too long, and is free!
Date published: 2023-04-17
Rated 5 out of 5 by from helpful it was helpful for me too use now i will do my own taxes
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, Easy, Intuitive The application online was very simple and intuitive. Very easy to use. Find my best deductions. It’s been a very pleasing experience this year.
Date published: 2023-04-17
Rated 1 out of 5 by from Really bad service, not worth it Not easy to use compared to what would be available if TurboTax never existed
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax This system is easy to use, plus it retains information from previous years to make things easier.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1877