TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Save by doing it yourself I saved a lot of money by doing it on TurboTax. I has tons of deductions, too.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast! I have been filing my returns with Turbo Tax for the last five years. It takes you through step by step and I have never had any problems.
Date published: 2023-04-17
Rated 1 out of 5 by from saddened did not offer enough tax breaks. this is designed for people to pay the full cost of the service. It's not for the poor
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Easy to use , I have completed in 45 minutes . Great software
Date published: 2023-04-17
Rated 5 out of 5 by from thank you It was a bunch of info but i was able to complete and get through it
Date published: 2023-04-17
Rated 5 out of 5 by from I just love Turbo Tax. It's a wonderful program. Very easy to follow and gets you the refund you deserve!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I like that i can search for all possible deductions
Date published: 2023-04-17
Rated 3 out of 5 by from Not Bad Still a good product. There is a bug in the system at the point when you need to put in information on student loan repayment (that was previously uploaded from my previous year's information) that put me in an infinite loop. I had to delete the student loan item and re-enter to fix it. I liked the "timer" at the top. I really did not appreciate the wording of the consent form. It was very confusing and made me feel like TurboTax/Intuit was trying to trick. Honestly, that really left a bad taste in my mouth and I am considering not using the product next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Not what I expected Would rather do it from the download, Not confident it was all done right. To many ads for upgrade if product is good why would I need all these extras? Even at the bottom of this form you are still trying. To get info you do not need.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to understand very easy to understand, keeps you on task, allow you to stop and start back up where you left off. Guides you each area with great explanations.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1874
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Save by doing it yourself I saved a lot of money by doing it on TurboTax. I has tons of deductions, too.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy and fast! I have been filing my returns with Turbo Tax for the last five years. It takes you through step by step and I have never had any problems.
Date published: 2023-04-17
Rated 1 out of 5 by from saddened did not offer enough tax breaks. this is designed for people to pay the full cost of the service. It's not for the poor
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome Easy to use , I have completed in 45 minutes . Great software
Date published: 2023-04-17
Rated 5 out of 5 by from thank you It was a bunch of info but i was able to complete and get through it
Date published: 2023-04-17
Rated 5 out of 5 by from I just love Turbo Tax. It's a wonderful program. Very easy to follow and gets you the refund you deserve!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use I like that i can search for all possible deductions
Date published: 2023-04-17
Rated 3 out of 5 by from Not Bad Still a good product. There is a bug in the system at the point when you need to put in information on student loan repayment (that was previously uploaded from my previous year's information) that put me in an infinite loop. I had to delete the student loan item and re-enter to fix it. I liked the "timer" at the top. I really did not appreciate the wording of the consent form. It was very confusing and made me feel like TurboTax/Intuit was trying to trick. Honestly, that really left a bad taste in my mouth and I am considering not using the product next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Not what I expected Would rather do it from the download, Not confident it was all done right. To many ads for upgrade if product is good why would I need all these extras? Even at the bottom of this form you are still trying. To get info you do not need.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to understand very easy to understand, keeps you on task, allow you to stop and start back up where you left off. Guides you each area with great explanations.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1874