TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax makes filing taxes so easy and simple! I have never filed my taxes before, and TurboTax made my experience stress-free and ensured I felt confident about filing my taxes properly. Will definitely be using their service every year moving forward!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was fantastic and so easy It was easy to get everything uploaded, every interaction was fantastic and very insightful too.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax every year, without fail! TurboTax has always been a stress-free way to file. I never stress about tax season and know TT has my back with the premium services.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Step by Step Support Our agent was amazing and so good at helping us resolve errors and get through our filing in a fast and efficient manner. Highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome turbo tax is great, great, great, great, great, great.
Date published: 2023-04-17
Rated 5 out of 5 by from Been using TurboTax for years It's been a well put together experience each time I use it. Glad it has been integrated with other financial institutions to make my filing easier!
Date published: 2023-04-17
Rated 3 out of 5 by from My worst experience yet I had so much trouble trying to efile and make my payment to efile. Once after hours of trying I got through and then I couldn't finish efile becuase it wanted to charge me again even though I had the email with the receipt. A waste of hours for such a simple thing. Disappointed with turbo tax this year.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a good tax product I like the way Turbo Tax processes the return. I do not like the 'extra' fee the charge to get a direct deposit return. I will choose a new tax prep software next year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is very user friendly I would use their service again.
Date published: 2023-04-17
Rated 5 out of 5 by from love turbo tax! I love turbo tax! it makes doing my taxes easy and quick!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1871
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes filing taxes so easy and simple! I have never filed my taxes before, and TurboTax made my experience stress-free and ensured I felt confident about filing my taxes properly. Will definitely be using their service every year moving forward!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax was fantastic and so easy It was easy to get everything uploaded, every interaction was fantastic and very insightful too.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax every year, without fail! TurboTax has always been a stress-free way to file. I never stress about tax season and know TT has my back with the premium services.
Date published: 2023-04-17
Rated 5 out of 5 by from Great Step by Step Support Our agent was amazing and so good at helping us resolve errors and get through our filing in a fast and efficient manner. Highly recommend.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome turbo tax is great, great, great, great, great, great.
Date published: 2023-04-17
Rated 5 out of 5 by from Been using TurboTax for years It's been a well put together experience each time I use it. Glad it has been integrated with other financial institutions to make my filing easier!
Date published: 2023-04-17
Rated 3 out of 5 by from My worst experience yet I had so much trouble trying to efile and make my payment to efile. Once after hours of trying I got through and then I couldn't finish efile becuase it wanted to charge me again even though I had the email with the receipt. A waste of hours for such a simple thing. Disappointed with turbo tax this year.
Date published: 2023-04-17
Rated 4 out of 5 by from Turbotax is a good tax product I like the way Turbo Tax processes the return. I do not like the 'extra' fee the charge to get a direct deposit return. I will choose a new tax prep software next year
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is very user friendly I would use their service again.
Date published: 2023-04-17
Rated 5 out of 5 by from love turbo tax! I love turbo tax! it makes doing my taxes easy and quick!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1871