TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome! Fast, reliable and gets results. I especially like that I do not have to do a lot of math and I don't have to use all of those IRS worksheets to figure out a credit!
Date published: 2023-04-17
Rated 2 out of 5 by from State Fee is Deceiving The addition of the state filing software fee is deceiving, that's never been an add-on for us in the past. My son who made less that 3k last year had to pay over $130 to file taxes, therefore taking over have his return:(
Date published: 2023-04-17
Rated 5 out of 5 by from Reliable and Uncomplicated Very straightforward and easy to use. Saves me time and aggravation.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Very intuitive and takes what is a potentially complicated and intimidating process and breaks it down immensely and effectively.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent software TurboTax is extremely easy to use, even for their "lower tier" product! Easy step-by-step guidance and helpful hints to get you through the confusing stuff. Highly recommend TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome I always use turbo tax and its always simple and great
Date published: 2023-04-17
Rated 5 out of 5 by from easy to do but have hidden fees easy to work with but hidden fees towards the end where you have no choice but to upgrade. I did not like that part but other than that easy to do yourself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy(ish) work. I have no idea what im doing Well, As of right now, I am pretty impressed by the ease of effort it took to file my own taxes. It took me about 2 hours to complete because of a lot of extra crap like starting a business and investments and crypto crap that I don't understand. It was easy but I took a chance on knowing that turbo tax is covering my bases. I'll know for sure in a few months/years if it was good. I was honest, I guess that is all we can do....right??
Date published: 2023-04-17
Rated 5 out of 5 by from Gets Easier every year I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by from this is a good product. simple to use the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome! Fast, reliable and gets results. I especially like that I do not have to do a lot of math and I don't have to use all of those IRS worksheets to figure out a credit!
Date published: 2023-04-17
Rated 2 out of 5 by from State Fee is Deceiving The addition of the state filing software fee is deceiving, that's never been an add-on for us in the past. My son who made less that 3k last year had to pay over $130 to file taxes, therefore taking over have his return:(
Date published: 2023-04-17
Rated 5 out of 5 by from Reliable and Uncomplicated Very straightforward and easy to use. Saves me time and aggravation.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Very intuitive and takes what is a potentially complicated and intimidating process and breaks it down immensely and effectively.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent software TurboTax is extremely easy to use, even for their "lower tier" product! Easy step-by-step guidance and helpful hints to get you through the confusing stuff. Highly recommend TurboTax
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is awesome I always use turbo tax and its always simple and great
Date published: 2023-04-17
Rated 5 out of 5 by from easy to do but have hidden fees easy to work with but hidden fees towards the end where you have no choice but to upgrade. I did not like that part but other than that easy to do yourself.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy(ish) work. I have no idea what im doing Well, As of right now, I am pretty impressed by the ease of effort it took to file my own taxes. It took me about 2 hours to complete because of a lot of extra crap like starting a business and investments and crypto crap that I don't understand. It was easy but I took a chance on knowing that turbo tax is covering my bases. I'll know for sure in a few months/years if it was good. I was honest, I guess that is all we can do....right??
Date published: 2023-04-17
Rated 5 out of 5 by from Gets Easier every year I've used turbo ta over 10 years and it gets simpler and simpler every single year with the explanations
Date published: 2023-04-17
Rated 5 out of 5 by from this is a good product. simple to use the features are good. it's a little more difficult when you have a different form to add that you have not used before. this year my k-1 was very confusing. turbo tax was asking for things that were not on this form. it was frustrating.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1865