TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is great Turbo tax is very easy and fast. I will also use it in the next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Only 1 Thing Overall, Turbo Tax is great. I love that my W-2 info can be imported which shortens the time spent doing taxes. However, I am not happy with the cost. I could have them done for what I pay and one state I owe nothing but was still charged $59. For what? I did all the work! I have been using Turbo tax for years and this has always bugged me. Also, I cannot get it to not show me as self-employed as I am not!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Quick and Easy. Keeps info from previous years to make filing easy
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy to use I have used turbo tax for years. Easy to use, fast and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Service We have used TurboTax for several years. It is straightforward and easy to use...which is why we keep returning.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax as usual turbo tax is the best service hands down!
Date published: 2023-04-17
Rated 5 out of 5 by from I'm in love with Turbo-Tax I have used this program since it''s inception. easy to read and use, and the return is done with all checks for accuracy. would not use anything else! I recommend to everyone!
Date published: 2023-04-17
Rated 2 out of 5 by from Gets the job done, but not for a good price. TurboTax is great in the sense that it's convenient. However, it costs an arm and a leg if you have anything more than a W2 to compile data from. For my measly ~$200 1099-INT and -$7 1099-B I had to pay an extra $70ish to file. Absolute rip off if you need anything more than the bare minimum.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes made simple Easy to complete...follow the prompts as it directs you from start to finish. Downloads of income and financial information keeps from making data entry errors. Love it!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome!! Had some concerns with this year's filing but TurboTax was very helpful and easy to help me file confidently.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is very easy and fast. I will also use it in the next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Only 1 Thing Overall, Turbo Tax is great. I love that my W-2 info can be imported which shortens the time spent doing taxes. However, I am not happy with the cost. I could have them done for what I pay and one state I owe nothing but was still charged $59. For what? I did all the work! I have been using Turbo tax for years and this has always bugged me. Also, I cannot get it to not show me as self-employed as I am not!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Quick and Easy. Keeps info from previous years to make filing easy
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy to use I have used turbo tax for years. Easy to use, fast and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Service We have used TurboTax for several years. It is straightforward and easy to use...which is why we keep returning.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax as usual turbo tax is the best service hands down!
Date published: 2023-04-17
Rated 5 out of 5 by from I'm in love with Turbo-Tax I have used this program since it''s inception. easy to read and use, and the return is done with all checks for accuracy. would not use anything else! I recommend to everyone!
Date published: 2023-04-17
Rated 2 out of 5 by from Gets the job done, but not for a good price. TurboTax is great in the sense that it's convenient. However, it costs an arm and a leg if you have anything more than a W2 to compile data from. For my measly ~$200 1099-INT and -$7 1099-B I had to pay an extra $70ish to file. Absolute rip off if you need anything more than the bare minimum.
Date published: 2023-04-17
Rated 5 out of 5 by from Taxes made simple Easy to complete...follow the prompts as it directs you from start to finish. Downloads of income and financial information keeps from making data entry errors. Love it!!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is Awesome!! Had some concerns with this year's filing but TurboTax was very helpful and easy to help me file confidently.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1853