TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
Rated 5 out of 5 by from It is good It took a lot longer than I was hoping and Beverley left me hanging. She was hwlping me and said it was under review and then I heard nothing. Anthony was rhen placed on my return and told me she had signed off for the year and apologized that I was left hangin as I was supposedly supposed to have received an email which i didn't receive. I will deffinetly want to work with him next year!
Date published: 2023-05-01
Rated 5 out of 5 by from It did the job I tried another tax service that did not ask enough questions, so I came back to Turbotax.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is great! I was really amazed because TurboTax was so easy to use.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbotax makes filing my taxes easy and convenient I appreciate how convenient it is, being able to do my taxes whenever I find the time. I appreciate that the software is linked to most of my banks and other sources of information for easy access to my information. I did not understand why there is a refund processing third party as opposed to having the IRS direct deposit my refund. I read the information but it didn't seem like there was a choice, and if there was, that wasn't clear. Otherwise, everything is well explained and I found the answers to all my questions. Thank you
Date published: 2023-05-01
Rated 4 out of 5 by from TurboTax Premium Very Good Turbo Tax Premium is a good product for complex Federal returns with a need for multi state returns. First Time User so had to learn the landscape!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax is the best!! Always easy and convenient, you can be sure you're doing your taxes right! The best part is Turbo Tax even makes filing your taxes fun!
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is awesome!!! I really like how my husband and I can do our taxes online without having to go to someone who will charge us 350 just to file our taxes. I also feel secured filing with TurboTax.
Date published: 2023-05-01
Rated 5 out of 5 by from Love Turbotax!!!! Really easy to use, Love using it I had no problems with it
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax thinks of everything! TurboTax is user friendly and makes filing taxes seem easy and complete!
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax platform It was easy to navigate and little or no problems filing
Date published: 2023-05-01
Rated 5 out of 5 by from It is good It took a lot longer than I was hoping and Beverley left me hanging. She was hwlping me and said it was under review and then I heard nothing. Anthony was rhen placed on my return and told me she had signed off for the year and apologized that I was left hangin as I was supposedly supposed to have received an email which i didn't receive. I will deffinetly want to work with him next year!
Date published: 2023-05-01
Rated 5 out of 5 by from It did the job I tried another tax service that did not ask enough questions, so I came back to Turbotax.
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is great! I was really amazed because TurboTax was so easy to use.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbotax makes filing my taxes easy and convenient I appreciate how convenient it is, being able to do my taxes whenever I find the time. I appreciate that the software is linked to most of my banks and other sources of information for easy access to my information. I did not understand why there is a refund processing third party as opposed to having the IRS direct deposit my refund. I read the information but it didn't seem like there was a choice, and if there was, that wasn't clear. Otherwise, everything is well explained and I found the answers to all my questions. Thank you
Date published: 2023-05-01
Rated 4 out of 5 by from TurboTax Premium Very Good Turbo Tax Premium is a good product for complex Federal returns with a need for multi state returns. First Time User so had to learn the landscape!
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax is the best!! Always easy and convenient, you can be sure you're doing your taxes right! The best part is Turbo Tax even makes filing your taxes fun!
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax is awesome!!! I really like how my husband and I can do our taxes online without having to go to someone who will charge us 350 just to file our taxes. I also feel secured filing with TurboTax.
Date published: 2023-05-01
Rated 5 out of 5 by from Love Turbotax!!!! Really easy to use, Love using it I had no problems with it
Date published: 2023-05-01
Rated 5 out of 5 by from TurboTax thinks of everything! TurboTax is user friendly and makes filing taxes seem easy and complete!
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 185