TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
Mike525 from
2023 Taxes
Pretty easy to use, like before the security breach, glad I can do my own taxes again
Date published: 2023-04-17
Rated 5 out of 5 by
Palodon from
Awsome Product and Software
Great experience, very user friendly and pretty much precise!
Date published: 2023-04-17
Rated 1 out of 5 by
cwhe from
Expensive for basically filing my own taxes
Cost nearly $300 to file my taxes with Turbo Tax, the only reason I went this route this year is because I waited too long to file with a true professional. I'm very disappointed with how expensive this program is for what you get out of it. I could've used any other tax professional to get my taxes done and have absolutely no worries about if my taxes are correct or not.
Date published: 2023-04-17
Rated 2 out of 5 by
Schnrvl from
Turbo Tax is the best of the worst options
This product doesn't seem to have improved much in the decade or so that I've been using it. Same glitches, same frustrations.
Date published: 2023-04-17
Rated 5 out of 5 by
0424 from
Easy Peasy!
Takes awhile to fill out but does the hard work for you!
Date published: 2023-04-17
Rated 4 out of 5 by
eamell from
First time using web version
This is the first time using the web version. I generally prefer desktop applications and have used TurboTax every year for many years. This year my primary PC is Linux so I needed to use the web version. I found it very similar to the desktop version and easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by
dans51 from
feel ripped off
why did i pay 60 at sams club for turbo tax and get charged another 119??
Date published: 2023-04-17
Rated 1 out of 5 by
angel369 from
FORCED ME TO BUY DELUXE
felt like a scam and wouldn't let me file without it. Then said I had to pay $118 out of my own pocket instead of taking it out of my return instead, which had sufficient funds! Spending my money on a tax person next time.
Date published: 2023-04-17
Rated 5 out of 5 by
noptima14 from
awesome
very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by
Deeandj from
Convenient with minimal stress.
Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
All TurboTax® Offerings Reviews - Page 1837
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Mike525 from
2023 Taxes
Pretty easy to use, like before the security breach, glad I can do my own taxes again
Date published: 2023-04-17
Rated 5 out of 5 by
Palodon from
Awsome Product and Software
Great experience, very user friendly and pretty much precise!
Date published: 2023-04-17
Rated 1 out of 5 by
cwhe from
Expensive for basically filing my own taxes
Cost nearly $300 to file my taxes with Turbo Tax, the only reason I went this route this year is because I waited too long to file with a true professional. I'm very disappointed with how expensive this program is for what you get out of it. I could've used any other tax professional to get my taxes done and have absolutely no worries about if my taxes are correct or not.
Date published: 2023-04-17
Rated 2 out of 5 by
Schnrvl from
Turbo Tax is the best of the worst options
This product doesn't seem to have improved much in the decade or so that I've been using it. Same glitches, same frustrations.
Date published: 2023-04-17
Rated 5 out of 5 by
0424 from
Easy Peasy!
Takes awhile to fill out but does the hard work for you!
Date published: 2023-04-17
Rated 4 out of 5 by
eamell from
First time using web version
This is the first time using the web version. I generally prefer desktop applications and have used TurboTax every year for many years. This year my primary PC is Linux so I needed to use the web version. I found it very similar to the desktop version and easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by
dans51 from
feel ripped off
why did i pay 60 at sams club for turbo tax and get charged another 119??
Date published: 2023-04-17
Rated 1 out of 5 by
angel369 from
FORCED ME TO BUY DELUXE
felt like a scam and wouldn't let me file without it. Then said I had to pay $118 out of my own pocket instead of taking it out of my return instead, which had sufficient funds! Spending my money on a tax person next time.
Date published: 2023-04-17
Rated 5 out of 5 by
noptima14 from
awesome
very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by
Deeandj from
Convenient with minimal stress.
Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
All TurboTax® Offerings Reviews - Page 1837
Date published: 2023-04-17