TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from 2023 Taxes Pretty easy to use, like before the security breach, glad I can do my own taxes again
Date published: 2023-04-17
Rated 5 out of 5 by from Awsome Product and Software Great experience, very user friendly and pretty much precise!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive for basically filing my own taxes Cost nearly $300 to file my taxes with Turbo Tax, the only reason I went this route this year is because I waited too long to file with a true professional. I'm very disappointed with how expensive this program is for what you get out of it. I could've used any other tax professional to get my taxes done and have absolutely no worries about if my taxes are correct or not.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax is the best of the worst options This product doesn't seem to have improved much in the decade or so that I've been using it. Same glitches, same frustrations.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy! Takes awhile to fill out but does the hard work for you!
Date published: 2023-04-17
Rated 4 out of 5 by from First time using web version This is the first time using the web version. I generally prefer desktop applications and have used TurboTax every year for many years. This year my primary PC is Linux so I needed to use the web version. I found it very similar to the desktop version and easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from feel ripped off why did i pay 60 at sams club for turbo tax and get charged another 119??
Date published: 2023-04-17
Rated 1 out of 5 by from FORCED ME TO BUY DELUXE felt like a scam and wouldn't let me file without it. Then said I had to pay $118 out of my own pocket instead of taking it out of my return instead, which had sufficient funds! Spending my money on a tax person next time.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by from Convenient with minimal stress. Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2023 Taxes Pretty easy to use, like before the security breach, glad I can do my own taxes again
Date published: 2023-04-17
Rated 5 out of 5 by from Awsome Product and Software Great experience, very user friendly and pretty much precise!
Date published: 2023-04-17
Rated 1 out of 5 by from Expensive for basically filing my own taxes Cost nearly $300 to file my taxes with Turbo Tax, the only reason I went this route this year is because I waited too long to file with a true professional. I'm very disappointed with how expensive this program is for what you get out of it. I could've used any other tax professional to get my taxes done and have absolutely no worries about if my taxes are correct or not.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax is the best of the worst options This product doesn't seem to have improved much in the decade or so that I've been using it. Same glitches, same frustrations.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Peasy! Takes awhile to fill out but does the hard work for you!
Date published: 2023-04-17
Rated 4 out of 5 by from First time using web version This is the first time using the web version. I generally prefer desktop applications and have used TurboTax every year for many years. This year my primary PC is Linux so I needed to use the web version. I found it very similar to the desktop version and easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from feel ripped off why did i pay 60 at sams club for turbo tax and get charged another 119??
Date published: 2023-04-17
Rated 1 out of 5 by from FORCED ME TO BUY DELUXE felt like a scam and wouldn't let me file without it. Then said I had to pay $118 out of my own pocket instead of taking it out of my return instead, which had sufficient funds! Spending my money on a tax person next time.
Date published: 2023-04-17
Rated 5 out of 5 by from awesome very helpful and did not take much time thank you turbo tax
Date published: 2023-04-17
Rated 4 out of 5 by from Convenient with minimal stress. Used Turbo tax deluxe before. Like the automatic input of previous information and reminders to review.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1837