TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by MirandaC1 from TurboTax is amazing The experience was amazing and cool and that’s all folks
Date published: 2023-04-17
Rated 1 out of 5 by These guys are scammers from Expensive and misleading Impossible to complete filing with free version. Automatically upgrades you to premium regardless of return type. Will definitely use alternate service next year.
Date published: 2023-04-17
Rated 5 out of 5 by GigWorker123 from TurboTax is awesme I'm an at home gig worker, modest income so tax preparers are not within my budget. TurboTax makes it so easy to confidently file taxes, the program searches for deductions and finds ways to lower my tax bill. Quick updates from year to year are a big time saver.
Date published: 2023-04-17
Rated 5 out of 5 by K Fla from Turbo tax is able to provide direct, intelligent, Turbo tax is able to provide direct, intelligent help. The forms pop up after you input key words , etc. This is very direct and helpful. Can't really do that on IRS free file I would think. For example with health savings accounts; it is only Turbo Tax that knew what forms i needed right away after my inputs.
Date published: 2023-04-17
Rated 5 out of 5 by bwillia from Excellent! I have used Turbo Tax for 10 years straight and the process has worked out well each time. Even when I need help, the experts and the help features attached to this program are affective and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by MARIELATTT from TURBO TAX ROCKS EASY AND QUICK. I WAS ABLE TO COMPLETE MY 2022 TAXES IN LESS THAN 30 MINS.
Date published: 2023-04-17
Rated 5 out of 5 by Zmed15 from New things can be awesome Twenty year user of other software. So far so good glad i switched
Date published: 2023-04-17
Rated 5 out of 5 by Pointblank73 from The Best Great products, easy to use, help when needed. Used this service for years.
Date published: 2023-04-17
Rated 1 out of 5 by too stressful from not worth the misinformation I contacted customer service asking about the version of software I needed. That person was very helpful until after the fact when I found out the info was incorrect. I paid for the software and my sister filed her taxes then I was told the software was for only 1 person. I don't want to waste my time in going into detail with this review. But I paid close to $300! I absolutely I will NOT use this program again. Yes i tried contacting someone regarding this but the darn computer that we are all forced to deal with before they allow you to talk to a human being worthless.
Date published: 2023-04-17
Rated 2 out of 5 by TrySomeoneelse from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
All TurboTax® Offerings Reviews - Page 1836
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by MirandaC1 from TurboTax is amazing The experience was amazing and cool and that’s all folks
Date published: 2023-04-17
Rated 1 out of 5 by These guys are scammers from Expensive and misleading Impossible to complete filing with free version. Automatically upgrades you to premium regardless of return type. Will definitely use alternate service next year.
Date published: 2023-04-17
Rated 5 out of 5 by GigWorker123 from TurboTax is awesme I'm an at home gig worker, modest income so tax preparers are not within my budget. TurboTax makes it so easy to confidently file taxes, the program searches for deductions and finds ways to lower my tax bill. Quick updates from year to year are a big time saver.
Date published: 2023-04-17
Rated 5 out of 5 by K Fla from Turbo tax is able to provide direct, intelligent, Turbo tax is able to provide direct, intelligent help. The forms pop up after you input key words , etc. This is very direct and helpful. Can't really do that on IRS free file I would think. For example with health savings accounts; it is only Turbo Tax that knew what forms i needed right away after my inputs.
Date published: 2023-04-17
Rated 5 out of 5 by bwillia from Excellent! I have used Turbo Tax for 10 years straight and the process has worked out well each time. Even when I need help, the experts and the help features attached to this program are affective and efficient.
Date published: 2023-04-17
Rated 5 out of 5 by MARIELATTT from TURBO TAX ROCKS EASY AND QUICK. I WAS ABLE TO COMPLETE MY 2022 TAXES IN LESS THAN 30 MINS.
Date published: 2023-04-17
Rated 5 out of 5 by Zmed15 from New things can be awesome Twenty year user of other software. So far so good glad i switched
Date published: 2023-04-17
Rated 5 out of 5 by Pointblank73 from The Best Great products, easy to use, help when needed. Used this service for years.
Date published: 2023-04-17
Rated 1 out of 5 by too stressful from not worth the misinformation I contacted customer service asking about the version of software I needed. That person was very helpful until after the fact when I found out the info was incorrect. I paid for the software and my sister filed her taxes then I was told the software was for only 1 person. I don't want to waste my time in going into detail with this review. But I paid close to $300! I absolutely I will NOT use this program again. Yes i tried contacting someone regarding this but the darn computer that we are all forced to deal with before they allow you to talk to a human being worthless.
Date published: 2023-04-17
Rated 2 out of 5 by TrySomeoneelse from What happened to Turbotax Turbotax was so easy to use and most of all economical. What happened? They try to upcharge you all the way to the end. At this point I rather go to someone local or try one of the many other options out there.
All TurboTax® Offerings Reviews - Page 1836
Date published: 2023-04-17