TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from TurboTax is no longer so easy to use and understan This year things seemed to move more slowly and there were new forms not well explained. Also had issue with state tax on income excluded from state taxi
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo tax I found it aggravating to have taken so long for me to understand that the corrections area is set up a little strange. You have on the top of the area to address this a blank box to fill in the corrections, however you must enter it on the form just below it or else it will keep cycling the same information that needs to be entered. Other than that the system is amazing. I used to do my taxes from the IRS office and the library. Keep up the great software.
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo 2022 It was amazingly quick and detailed. I did not expect to finish it in 2 hours.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax preparation All the steps were clear, and if you need to go back to a subject it is clear also.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy To Use I had a good experience as always with Turbo Tax !!
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Thank you! I use this website every year for filing my tax. Very accurate and easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from Bait and Switch Turbo Tax Premier...sure 1 free state included but if you want to e-file your State you get charged $25. Already paying top dollar for Premier and you gouge the customer $25. Not cool at all.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Fast and Easy. It keeps your data from year to year and is so helpful. Lots of helpful hints and ways to understand the taxes easier. A feeling of comfort knowing that it was done right.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo tax is user-friendly, easy to navigate, easy to read, and provides a great deal of explanation, and I enjoyed my experience.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy work Was nice using it and they help out when you can't figure something out
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is no longer so easy to use and understan This year things seemed to move more slowly and there were new forms not well explained. Also had issue with state tax on income excluded from state taxi
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo tax I found it aggravating to have taken so long for me to understand that the corrections area is set up a little strange. You have on the top of the area to address this a blank box to fill in the corrections, however you must enter it on the form just below it or else it will keep cycling the same information that needs to be entered. Other than that the system is amazing. I used to do my taxes from the IRS office and the library. Keep up the great software.
Date published: 2023-04-17
Rated 5 out of 5 by from Tubo 2022 It was amazingly quick and detailed. I did not expect to finish it in 2 hours.
Date published: 2023-04-17
Rated 5 out of 5 by from Tax preparation All the steps were clear, and if you need to go back to a subject it is clear also.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Easy To Use I had a good experience as always with Turbo Tax !!
Date published: 2023-04-17
Rated 5 out of 5 by from Great! Thank you! I use this website every year for filing my tax. Very accurate and easy to use.
Date published: 2023-04-17
Rated 4 out of 5 by from Bait and Switch Turbo Tax Premier...sure 1 free state included but if you want to e-file your State you get charged $25. Already paying top dollar for Premier and you gouge the customer $25. Not cool at all.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy Fast and Easy. It keeps your data from year to year and is so helpful. Lots of helpful hints and ways to understand the taxes easier. A feeling of comfort knowing that it was done right.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly. Turbo tax is user-friendly, easy to navigate, easy to read, and provides a great deal of explanation, and I enjoyed my experience.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy work Was nice using it and they help out when you can't figure something out
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1824