TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Fantastic I recommend to all My experience was great. and I have a chance to prepare for next year as well. Thank you
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is a very good product and is convenient Excellent product and superior support I have used turbo tax consistently for over ten years
Date published: 2023-05-01
Rated 5 out of 5 by from Great way to do your taxes!!! I love the fact that the information from last year is there so that you don't have to go crazy trying to figure out where to find it.
Date published: 2023-05-01
Rated 5 out of 5 by from Great service Worked with my pay time frame. Very patient, worked through technical difficulties
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax It was fast and easy. All of my questions were answered clearly. Thanks.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbo tax program is user friendly. I have used turbo tax for at least the last 8 years and have always been pleased.
Date published: 2023-05-01
Rated 5 out of 5 by from ALWAYS RELIABLE I have used TurboTax for 9 years now and it has always been reliable and easy to use.
Date published: 2023-05-01
Rated 1 out of 5 by from Disappointed Amendment Process I am a contract worker so I have a lot of 1099s to file and one didn't come in time for the original tax deadline. So I paid the original $173 to file my taxes thinking that it would cover me for this tax year. And then I went to amend my taxes when I finally got my tax form and they had me pay another $173 dollars. Which is more than I had to pay to the state in my ammendment! I am a young professional and I dont have $173 to spend.
Date published: 2023-05-01
Rated 5 out of 5 by from Above and Beyond! My tax expert was very thorough and patient with me. Very understanding and made sure all my questions were addressed. She made sure that I understood all information before filing.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbo Tax Been using Turbo Tax for quite a few years...I like that it walks you through most questions.
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic I recommend to all My experience was great. and I have a chance to prepare for next year as well. Thank you
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo tax is a very good product and is convenient Excellent product and superior support I have used turbo tax consistently for over ten years
Date published: 2023-05-01
Rated 5 out of 5 by from Great way to do your taxes!!! I love the fact that the information from last year is there so that you don't have to go crazy trying to figure out where to find it.
Date published: 2023-05-01
Rated 5 out of 5 by from Great service Worked with my pay time frame. Very patient, worked through technical difficulties
Date published: 2023-05-01
Rated 5 out of 5 by from Turbo Tax It was fast and easy. All of my questions were answered clearly. Thanks.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbo tax program is user friendly. I have used turbo tax for at least the last 8 years and have always been pleased.
Date published: 2023-05-01
Rated 5 out of 5 by from ALWAYS RELIABLE I have used TurboTax for 9 years now and it has always been reliable and easy to use.
Date published: 2023-05-01
Rated 1 out of 5 by from Disappointed Amendment Process I am a contract worker so I have a lot of 1099s to file and one didn't come in time for the original tax deadline. So I paid the original $173 to file my taxes thinking that it would cover me for this tax year. And then I went to amend my taxes when I finally got my tax form and they had me pay another $173 dollars. Which is more than I had to pay to the state in my ammendment! I am a young professional and I dont have $173 to spend.
Date published: 2023-05-01
Rated 5 out of 5 by from Above and Beyond! My tax expert was very thorough and patient with me. Very understanding and made sure all my questions were addressed. She made sure that I understood all information before filing.
Date published: 2023-05-01
Rated 4 out of 5 by from Turbo Tax Been using Turbo Tax for quite a few years...I like that it walks you through most questions.
Date published: 2023-05-01
All TurboTax® Offerings Reviews - Page 183