TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
All TurboTax® Offerings Reviews - Page 1818
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TKW1 from
Turbo Tax is convenient.
Turbo Tax is convenient. I appreciate that certain documents can be uploaded. I can work on my taxes from anywhere, anytime. I can also file them electronically.
Date published: 2023-04-17
Rated 2 out of 5 by
WJ21 from
Paid for tax
Last year I paid for taxes to be filed. Apparently it was rejected. That is my fault, but why did turbo tax keep what I paid for the service if it was never filed.
Date published: 2023-04-17
Rated 1 out of 5 by
NJJ25 from
Feels like a scam!
I hate that it never gives you a price until you pay! What happened to FREE Turbo Tax. I had 3 W-2's and nothing else at all and I had to pay $137 for the work I DID!!! Hate this software. It is not transparent and you can't find help on the internet unless you pay for it.
Date published: 2023-04-17
Rated 5 out of 5 by
the defendant from
t was good
it did what i needed it do .quick enough , i woud use again
Date published: 2023-04-17
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
All TurboTax® Offerings Reviews - Page 1818
Date published: 2023-04-17