TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Absurd Fees... Love the tool, however, the price for services appear steep. Overall, service makes completing Taxes rather simple, but at an unusually high price.
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading Every commercial on television and almost every social media platform TurboTax claims this is a "free" site to file taxes. I was just charged nearly $200 doing it myself. If I were to have chosen a "tax pro" this would have cost me almost double. Complete sham.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 is great! Write down your tax info then go thru filling in the screen. Gets easier every year. Im grateful that I could use my phone, my internet went down.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is GREAT! Smooth sailing. Guided all along and user friendly
Date published: 2023-04-17
Rated 5 out of 5 by from Returning to Turbo Tax Our accountant had us fill out a form with ALL our income and expenses itemized and all he had to do was plug the numbers in for previous years. This year I entered those amounts myself, and Turbo Tax even found some additional deductions that he had missed!
Date published: 2023-04-17
Rated 5 out of 5 by from Get your max refund with TurboTax I have always gotten the max refund with turbotax, and even with a tax bill its still low thanks to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is great Turbo tax has always been great but the review is tooo long.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy, step by step instructions! Would definitely recommend!
Date published: 2023-04-17
Rated 2 out of 5 by from Expensive I'm not sure why they charged me $217 this year when I selected no assistance the whole entire process.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Amazing This is my first time using this software, and it was great. Turbo Tax really saved me a lot of time by using it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1814
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Absurd Fees... Love the tool, however, the price for services appear steep. Overall, service makes completing Taxes rather simple, but at an unusually high price.
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading Every commercial on television and almost every social media platform TurboTax claims this is a "free" site to file taxes. I was just charged nearly $200 doing it myself. If I were to have chosen a "tax pro" this would have cost me almost double. Complete sham.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 is great! Write down your tax info then go thru filling in the screen. Gets easier every year. Im grateful that I could use my phone, my internet went down.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is GREAT! Smooth sailing. Guided all along and user friendly
Date published: 2023-04-17
Rated 5 out of 5 by from Returning to Turbo Tax Our accountant had us fill out a form with ALL our income and expenses itemized and all he had to do was plug the numbers in for previous years. This year I entered those amounts myself, and Turbo Tax even found some additional deductions that he had missed!
Date published: 2023-04-17
Rated 5 out of 5 by from Get your max refund with TurboTax I have always gotten the max refund with turbotax, and even with a tax bill its still low thanks to turbotax.
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax is great Turbo tax has always been great but the review is tooo long.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Easy, step by step instructions! Would definitely recommend!
Date published: 2023-04-17
Rated 2 out of 5 by from Expensive I'm not sure why they charged me $217 this year when I selected no assistance the whole entire process.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Amazing This is my first time using this software, and it was great. Turbo Tax really saved me a lot of time by using it.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1814