TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Great VERY GOOD EXPRIENCE , VERY INFORMATIVE AND HELPFUL
Date published: 2023-04-17
Rated 1 out of 5 by from TOO PRICY!! It's easy to use, but cost too much!!! Especially if you owe taxes. On top of that, it seems to change every year!!! this may be the last time I use it.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to manage great software done it few times already good job tx
Date published: 2023-04-17
Rated 5 out of 5 by from Wow wow great and easy anyone can use this system recommend
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easy! You just answer all the questions and plug in the deduction amounts and the forms and schedule C's are filled out for you. No second guessing on any deduction or question, because TurboTax makes it easy to understand each deduction and the questions they ask are very simple... as long as you did your tax preparation and came prepared with your expense information... then you can just plug and chug!
Date published: 2023-04-17
Rated 5 out of 5 by from This is so good and easy to use Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by from best free tax prep quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by from Didn't know how much I was paying I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by from It was glitchy this year! It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by from its quick and easy its easy i really like how it does work for you!!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1813
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Great VERY GOOD EXPRIENCE , VERY INFORMATIVE AND HELPFUL
Date published: 2023-04-17
Rated 1 out of 5 by from TOO PRICY!! It's easy to use, but cost too much!!! Especially if you owe taxes. On top of that, it seems to change every year!!! this may be the last time I use it.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to manage great software done it few times already good job tx
Date published: 2023-04-17
Rated 5 out of 5 by from Wow wow great and easy anyone can use this system recommend
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax made it easy! You just answer all the questions and plug in the deduction amounts and the forms and schedule C's are filled out for you. No second guessing on any deduction or question, because TurboTax makes it easy to understand each deduction and the questions they ask are very simple... as long as you did your tax preparation and came prepared with your expense information... then you can just plug and chug!
Date published: 2023-04-17
Rated 5 out of 5 by from This is so good and easy to use Laura was very friendly and knowledgeable about the app.
Date published: 2023-04-17
Rated 5 out of 5 by from best free tax prep quick and easy to use! much better than taxact i used to use.
Date published: 2023-04-17
Rated 3 out of 5 by from Didn't know how much I was paying I didnt know how much I was going to be paying for the service until AFTER I put my card in... so what a surprise of over $100 on fees, when I thought it was $59.
Date published: 2023-04-17
Rated 3 out of 5 by from It was glitchy this year! It was glitchy this year with frustrations earlier in the process. When asked what's new, it didn't ask me any of the questions pertaining to the new scenario, such as buying a new home.
Date published: 2023-04-17
Rated 5 out of 5 by from its quick and easy its easy i really like how it does work for you!!!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1813