TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ni more turbo tax from
Forced me to upgrade to most expensive service
I was finished with my taxes, when I went to finalize taxes, I was forced to upgrade from mid level price/service to their max level price structure- ALL I had was a W2- the "live chat" is awful and after 20 minutes of waiting I was connected. Then the agent asked me to hold for a moment. This moment turned into 15 minutes with still no response. To boot, every time me or the agent entered anything in the chat box, it went all the way back to the top of the chat, super irritating all around-
Date published: 2023-04-17
Rated 5 out of 5 by
babanmis from
is easy and best way to get ur max return
its fast easy and helps u get ur max returns every single time
Date published: 2023-04-17
Rated 5 out of 5 by
OfficialBob from
TurboTax makes it easy to file ... Again!
I have an older MacBook Pro and cannot upgrade to the required iOS so i used the online version to file. Operated seamlessly and this was a great experience overall.
Date published: 2023-04-17
Rated 5 out of 5 by
RJM 8889 from
Easy & Fast
I've bee using this software for approx 10 years. Very satisfied client.
Date published: 2023-04-17
Rated 5 out of 5 by
August555 from
Turbo Tax is Excellent
I like I use Turbo Tax many years and I like it because it's easy and clear steps to follow and finish my tax returns
Date published: 2023-04-17
Rated 5 out of 5 by
elekapeka from
I love Turbo Tax
Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by
bmchelle from
Turbo Tax is awesome!
Easy to use. Fast and very helpful information along the way
Date published: 2023-04-17
Rated 5 out of 5 by
jackie13kaye from
Turbo tax is awesome and easy to use
Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
Rated 5 out of 5 by
Dan1201 from
TurboTax makes me feel like a tax expert!
I am military, own three rental properties, and live abroad while maintaining home-state residency. Takes me a few hours but TurboTax makes filing a breeze, even for me, and I always feel that I'm getting the best returns. The standard help menu is getting better every year. No regrets!
Date published: 2023-04-17
Rated 3 out of 5 by
DSCHRIV from
Constant asking to upgrade is annoying.
I don't appreciate being asked 4 times to up grade, then saying .. "ARE YOU SURE" by making me click another time to get out of the sales pitch. Ill find another tax service next year.
All TurboTax® Offerings Reviews - Page 1812
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
ni more turbo tax from
Forced me to upgrade to most expensive service
I was finished with my taxes, when I went to finalize taxes, I was forced to upgrade from mid level price/service to their max level price structure- ALL I had was a W2- the "live chat" is awful and after 20 minutes of waiting I was connected. Then the agent asked me to hold for a moment. This moment turned into 15 minutes with still no response. To boot, every time me or the agent entered anything in the chat box, it went all the way back to the top of the chat, super irritating all around-
Date published: 2023-04-17
Rated 5 out of 5 by
babanmis from
is easy and best way to get ur max return
its fast easy and helps u get ur max returns every single time
Date published: 2023-04-17
Rated 5 out of 5 by
OfficialBob from
TurboTax makes it easy to file ... Again!
I have an older MacBook Pro and cannot upgrade to the required iOS so i used the online version to file. Operated seamlessly and this was a great experience overall.
Date published: 2023-04-17
Rated 5 out of 5 by
RJM 8889 from
Easy & Fast
I've bee using this software for approx 10 years. Very satisfied client.
Date published: 2023-04-17
Rated 5 out of 5 by
August555 from
Turbo Tax is Excellent
I like I use Turbo Tax many years and I like it because it's easy and clear steps to follow and finish my tax returns
Date published: 2023-04-17
Rated 5 out of 5 by
elekapeka from
I love Turbo Tax
Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by
bmchelle from
Turbo Tax is awesome!
Easy to use. Fast and very helpful information along the way
Date published: 2023-04-17
Rated 5 out of 5 by
jackie13kaye from
Turbo tax is awesome and easy to use
Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
Rated 5 out of 5 by
Dan1201 from
TurboTax makes me feel like a tax expert!
I am military, own three rental properties, and live abroad while maintaining home-state residency. Takes me a few hours but TurboTax makes filing a breeze, even for me, and I always feel that I'm getting the best returns. The standard help menu is getting better every year. No regrets!
Date published: 2023-04-17
Rated 3 out of 5 by
DSCHRIV from
Constant asking to upgrade is annoying.
I don't appreciate being asked 4 times to up grade, then saying .. "ARE YOU SURE" by making me click another time to get out of the sales pitch. Ill find another tax service next year.
All TurboTax® Offerings Reviews - Page 1812
Date published: 2023-04-17