TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from It works well Questions are understandable and easy to use. Doesnt take forever
Date published: 2023-04-17
Rated 5 out of 5 by from Best personal tax product I have used this for 11+ years. Continues to get easier and more secure each year. Done in 3.5 hrs, even with searching the house for files, records.
Date published: 2023-04-17
Rated 1 out of 5 by from Would not recommend TurboTax increased their prices without informing customers. I also had to repeat the process several times, was not as simple as last year.
Date published: 2023-04-17
Rated 5 out of 5 by from Years of excellence I have been using this product for over 6 years. It’s been easily, sufficient and affordable.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I have been using Turbo Tax for years and the experience continues to get better every year
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks They always say it's free and then I end up paying over $100 just to file. Then I pay so much in Federal taxes when I am lower class and a college student. Idiots.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Is not helpful Overpayment on my credit card, Hawaii doesn't always have a 12 digit payers TIN which made things REALLY complicated and annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from The live help was outstanding. I had a problem with a 401K distribution. The help was top notch. Walked me right Through the problem.
Date published: 2023-04-17
Rated 5 out of 5 by from Great help! Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by from great Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1794
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It works well Questions are understandable and easy to use. Doesnt take forever
Date published: 2023-04-17
Rated 5 out of 5 by from Best personal tax product I have used this for 11+ years. Continues to get easier and more secure each year. Done in 3.5 hrs, even with searching the house for files, records.
Date published: 2023-04-17
Rated 1 out of 5 by from Would not recommend TurboTax increased their prices without informing customers. I also had to repeat the process several times, was not as simple as last year.
Date published: 2023-04-17
Rated 5 out of 5 by from Years of excellence I have been using this product for over 6 years. It’s been easily, sufficient and affordable.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use I have been using Turbo Tax for years and the experience continues to get better every year
Date published: 2023-04-17
Rated 1 out of 5 by from TurboTax sucks They always say it's free and then I end up paying over $100 just to file. Then I pay so much in Federal taxes when I am lower class and a college student. Idiots.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Is not helpful Overpayment on my credit card, Hawaii doesn't always have a 12 digit payers TIN which made things REALLY complicated and annoying.
Date published: 2023-04-17
Rated 5 out of 5 by from The live help was outstanding. I had a problem with a 401K distribution. The help was top notch. Walked me right Through the problem.
Date published: 2023-04-17
Rated 5 out of 5 by from Great help! Easy help with a phone call! I got a return call in teh exact time it offered.
Date published: 2023-04-17
Rated 5 out of 5 by from great Very fast, easy to navigate, Im glad I used it with 2 days to go
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1794