TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax Always Very easy to file both my personal and business taxes
Date published: 2023-04-17
Rated 3 out of 5 by from It Gets the Job Done... but man the animations suk Everything is fine. But whatever nonsense market research group told you to keep adding more and more animations and checks and verifications and all that nonsense to 'enhance consumer trust' ended up with a product that gets more bloated and jenky each year. I only keep using it b/c y'all have my info saved from last year. and please stop upselling me throughout the process. You're already charging me for premium.
Date published: 2023-04-17
Rated 5 out of 5 by from TT makes life easier! I've been using TT for years. Thanks for helping to make taxes easier.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Not Enough A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by from I was really able to get the job done in one day. I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1789
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Always Very easy to file both my personal and business taxes
Date published: 2023-04-17
Rated 3 out of 5 by from It Gets the Job Done... but man the animations suk Everything is fine. But whatever nonsense market research group told you to keep adding more and more animations and checks and verifications and all that nonsense to 'enhance consumer trust' ended up with a product that gets more bloated and jenky each year. I only keep using it b/c y'all have my info saved from last year. and please stop upselling me throughout the process. You're already charging me for premium.
Date published: 2023-04-17
Rated 5 out of 5 by from TT makes life easier! I've been using TT for years. Thanks for helping to make taxes easier.
Date published: 2023-04-17
Rated 1 out of 5 by from Too Expensive Not Enough A lot of promise not a lot to show. I was very disappointed that they could not find me more refunds.
Date published: 2023-04-17
Rated 5 out of 5 by from I was really able to get the job done in one day. I had a complex return to file and turbo tax home and business made it easy and I was able to get it done in one day.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes filing taxes easy Great service and options for making sure that you got everything right the first time!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax I love the fast and easy system to file my own taxes. Their price is pretty comptetive
Date published: 2023-04-17
Rated 3 out of 5 by from Still a little trouble with K-1's I've had a K-1 from a business I own for 4 years now and every time I get to this section of TurboTax I get confused. I am using the step-by-step view and following the prompts on TurboTax. You would expect to get questions that would align with me starting at the top of my K-1 and entering each box in order. But this is not the case. It jumps around more than a reasonable person would expect. I have codes in the last few boxes (for example section 179) and the prompts never align with the IRS forms for these codes. Wish they would do a little better and make it crystal clear.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax makes it easy and is comprehensive Very comprehensive covering different aspects. Made it easy to file federal and state tax.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is great It was very interactive. It gave step by step instructions and answers to all frequently asked questions.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1789