TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
Date published: 2023-04-17
Rated 1 out of 5 by
Momostar1 from
Hidden truth
They are going to get their money from you one way or another. They added the premier which took more more and its ridiculous.
Date published: 2023-04-17
Rated 3 out of 5 by
Amwalker04 from
Convenient but expensive
It is easy, but keeps getting much more expensive.
Date published: 2023-04-17
Rated 5 out of 5 by
Little Queen from
Love Turbo Tax!
Turbo Tax is a great site to do your taxes on. It is pretty self explanatory and offers help when needed. I will use them again.
Date published: 2023-04-17
Rated 2 out of 5 by
Gajjkdsk from
Do Not Believe the "Free" Tag Lines
The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
All TurboTax® Offerings Reviews - Page 1785
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jim925 from
Bad import doc function
This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by
Noe023 from
Turbo Tax is the best!
Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by
Martie1953 from
great tool
I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by
MannamedFred from
Still a great service after a decade as a client
I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by
Ms Common Cents from
Count YOUR Own Coins!
I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by
KingJBSmoove from
Easy to use
User friendly and makes it very simple to use! Recommend to anyone!
Date published: 2023-04-17
Rated 1 out of 5 by
Momostar1 from
Hidden truth
They are going to get their money from you one way or another. They added the premier which took more more and its ridiculous.
Date published: 2023-04-17
Rated 3 out of 5 by
Amwalker04 from
Convenient but expensive
It is easy, but keeps getting much more expensive.
Date published: 2023-04-17
Rated 5 out of 5 by
Little Queen from
Love Turbo Tax!
Turbo Tax is a great site to do your taxes on. It is pretty self explanatory and offers help when needed. I will use them again.
Date published: 2023-04-17
Rated 2 out of 5 by
Gajjkdsk from
Do Not Believe the "Free" Tag Lines
The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
All TurboTax® Offerings Reviews - Page 1785
Date published: 2023-04-17