TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Bad import doc function This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best! Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by from great tool I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by from Still a great service after a decade as a client I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by from Count YOUR Own Coins! I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use User friendly and makes it very simple to use! Recommend to anyone!
Date published: 2023-04-17
Rated 1 out of 5 by from Hidden truth They are going to get their money from you one way or another. They added the premier which took more more and its ridiculous.
Date published: 2023-04-17
Rated 3 out of 5 by from Convenient but expensive It is easy, but keeps getting much more expensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is a great site to do your taxes on. It is pretty self explanatory and offers help when needed. I will use them again.
Date published: 2023-04-17
Rated 2 out of 5 by from Do Not Believe the "Free" Tag Lines The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Bad import doc function This worst year have ever had. I could not import my form 1099-B from Fidelity Brokerage Services LLC or it is also called National Financial Services LLC. so i had to enter all my info manually. I called Fidelity and your help line many times. I sent hours doing taxes. All the previous years it work OK.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the best! Did it on my own and it was easy and fun! I will be doing it again next year
Date published: 2023-04-17
Rated 4 out of 5 by from great tool I think it's fairly easy to navigate and get help. Some of the fields don't clear unless you check them and then uncheck them. That's funky.
Date published: 2023-04-17
Rated 5 out of 5 by from Still a great service after a decade as a client I've been more and more satisfied with the service. Even though the price has continued to increase over time, I do feel it's been worthwhile.
Date published: 2023-04-17
Rated 5 out of 5 by from Count YOUR Own Coins! I love being able to file my own taxes and when I need a little extra explanation, all I do is hit the "?" in Turbo Tax!!!!
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use User friendly and makes it very simple to use! Recommend to anyone!
Date published: 2023-04-17
Rated 1 out of 5 by from Hidden truth They are going to get their money from you one way or another. They added the premier which took more more and its ridiculous.
Date published: 2023-04-17
Rated 3 out of 5 by from Convenient but expensive It is easy, but keeps getting much more expensive.
Date published: 2023-04-17
Rated 5 out of 5 by from Love Turbo Tax! Turbo Tax is a great site to do your taxes on. It is pretty self explanatory and offers help when needed. I will use them again.
Date published: 2023-04-17
Rated 2 out of 5 by from Do Not Believe the "Free" Tag Lines The site is good and easy to follow. However, do not believe the tag lines advertising free services for filing tax returns, as that is not true. In the end, I paid $120 to file with them.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1785