TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
kenyh from
it's ok
NOT happy that you're charging me almost twice as much as you charged my wife to file
Date published: 2023-04-17
Rated 4 out of 5 by
David5967 from
TurboTax Is Good, Could be better
TurboTax has a lot of great items this year; however based on Personal Item Deductions, it doesn't provide the same information that the On-Line Deduction capability has for 2022. The clothing itemization didn't work.
Date published: 2023-04-17
Rated 5 out of 5 by
JDEDH2023 from
Super Easy!
So easy anyone can do it! We use turbo tax every year and will continue to!
Date published: 2023-04-17
Rated 5 out of 5 by
Mitchie70 from
defiantly worth the headache but was finally ok
fantastic would use again definitely worth the money
Date published: 2023-04-17
Rated 3 out of 5 by
Madhu2012 from
Good but no improvements quality down
S/W Works but asks for lot of information multiple times. ex drivers license detaila or bank details while filing. why copy over informatiopn entered for federal to state and give user opportunity to change it. Standard password managers dont work. Why ask multiple times to signin to your website when importing tax forms. when I can enter details of my financial institution, what is the point in adding extra steps. Your app has not kept up with latest standard of user experience
Date published: 2023-04-17
Rated 5 out of 5 by
GammaOf8 from
Turbo Tax is user friendly
I use Turbo Tax every year now. I've been a use for about 10 years now. They have never let me down. Highly recommended.
Date published: 2023-04-17
Rated 5 out of 5 by
Rosalie56 from
Turbo Tax is the way to go!
Easy filing, they walk you through everything and if you do have question's there is an expert ready to help.
Date published: 2023-04-17
Rated 5 out of 5 by
BizPsychedelics from
My last min Rescue
For years I used another software and tax filer. But this year I got locked out and horrible timing. I normally file early (Jan to March) but filed last min for April. TurboTax was perfect for all issues, any mess, and I get a refund. I feel very blessed I started using this year.
Date published: 2023-04-17
Rated 5 out of 5 by
DALLASTSLA from
EXCELLENCE
IT IS VERY EASY TO USE IT, I LIKE IT, IT WAS NICE SOFTWARE
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Love TurboTax
User Friendly, it's easy to understand and use ... have been using TurboTax for over a decade.
All TurboTax® Offerings Reviews - Page 1784
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kenyh from
it's ok
NOT happy that you're charging me almost twice as much as you charged my wife to file
Date published: 2023-04-17
Rated 4 out of 5 by
David5967 from
TurboTax Is Good, Could be better
TurboTax has a lot of great items this year; however based on Personal Item Deductions, it doesn't provide the same information that the On-Line Deduction capability has for 2022. The clothing itemization didn't work.
Date published: 2023-04-17
Rated 5 out of 5 by
JDEDH2023 from
Super Easy!
So easy anyone can do it! We use turbo tax every year and will continue to!
Date published: 2023-04-17
Rated 5 out of 5 by
Mitchie70 from
defiantly worth the headache but was finally ok
fantastic would use again definitely worth the money
Date published: 2023-04-17
Rated 3 out of 5 by
Madhu2012 from
Good but no improvements quality down
S/W Works but asks for lot of information multiple times. ex drivers license detaila or bank details while filing. why copy over informatiopn entered for federal to state and give user opportunity to change it. Standard password managers dont work. Why ask multiple times to signin to your website when importing tax forms. when I can enter details of my financial institution, what is the point in adding extra steps. Your app has not kept up with latest standard of user experience
Date published: 2023-04-17
Rated 5 out of 5 by
GammaOf8 from
Turbo Tax is user friendly
I use Turbo Tax every year now. I've been a use for about 10 years now. They have never let me down. Highly recommended.
Date published: 2023-04-17
Rated 5 out of 5 by
Rosalie56 from
Turbo Tax is the way to go!
Easy filing, they walk you through everything and if you do have question's there is an expert ready to help.
Date published: 2023-04-17
Rated 5 out of 5 by
BizPsychedelics from
My last min Rescue
For years I used another software and tax filer. But this year I got locked out and horrible timing. I normally file early (Jan to March) but filed last min for April. TurboTax was perfect for all issues, any mess, and I get a refund. I feel very blessed I started using this year.
Date published: 2023-04-17
Rated 5 out of 5 by
DALLASTSLA from
EXCELLENCE
IT IS VERY EASY TO USE IT, I LIKE IT, IT WAS NICE SOFTWARE
Date published: 2023-04-17
Rated 5 out of 5 by
null from
Love TurboTax
User Friendly, it's easy to understand and use ... have been using TurboTax for over a decade.
All TurboTax® Offerings Reviews - Page 1784
Date published: 2023-04-17