TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from it's ok NOT happy that you're charging me almost twice as much as you charged my wife to file
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Is Good, Could be better TurboTax has a lot of great items this year; however based on Personal Item Deductions, it doesn't provide the same information that the On-Line Deduction capability has for 2022. The clothing itemization didn't work.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! So easy anyone can do it! We use turbo tax every year and will continue to!
Date published: 2023-04-17
Rated 5 out of 5 by from defiantly worth the headache but was finally ok fantastic would use again definitely worth the money
Date published: 2023-04-17
Rated 3 out of 5 by from Good but no improvements quality down S/W Works but asks for lot of information multiple times. ex drivers license detaila or bank details while filing. why copy over informatiopn entered for federal to state and give user opportunity to change it. Standard password managers dont work. Why ask multiple times to signin to your website when importing tax forms. when I can enter details of my financial institution, what is the point in adding extra steps. Your app has not kept up with latest standard of user experience
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly I use Turbo Tax every year now. I've been a use for about 10 years now. They have never let me down. Highly recommended.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! Easy filing, they walk you through everything and if you do have question's there is an expert ready to help.
Date published: 2023-04-17
Rated 5 out of 5 by from My last min Rescue For years I used another software and tax filer. But this year I got locked out and horrible timing. I normally file early (Jan to March) but filed last min for April. TurboTax was perfect for all issues, any mess, and I get a refund. I feel very blessed I started using this year.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENCE IT IS VERY EASY TO USE IT, I LIKE IT, IT WAS NICE SOFTWARE
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax User Friendly, it's easy to understand and use ... have been using TurboTax for over a decade.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1784
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from it's ok NOT happy that you're charging me almost twice as much as you charged my wife to file
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Is Good, Could be better TurboTax has a lot of great items this year; however based on Personal Item Deductions, it doesn't provide the same information that the On-Line Deduction capability has for 2022. The clothing itemization didn't work.
Date published: 2023-04-17
Rated 5 out of 5 by from Super Easy! So easy anyone can do it! We use turbo tax every year and will continue to!
Date published: 2023-04-17
Rated 5 out of 5 by from defiantly worth the headache but was finally ok fantastic would use again definitely worth the money
Date published: 2023-04-17
Rated 3 out of 5 by from Good but no improvements quality down S/W Works but asks for lot of information multiple times. ex drivers license detaila or bank details while filing. why copy over informatiopn entered for federal to state and give user opportunity to change it. Standard password managers dont work. Why ask multiple times to signin to your website when importing tax forms. when I can enter details of my financial institution, what is the point in adding extra steps. Your app has not kept up with latest standard of user experience
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly I use Turbo Tax every year now. I've been a use for about 10 years now. They have never let me down. Highly recommended.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the way to go! Easy filing, they walk you through everything and if you do have question's there is an expert ready to help.
Date published: 2023-04-17
Rated 5 out of 5 by from My last min Rescue For years I used another software and tax filer. But this year I got locked out and horrible timing. I normally file early (Jan to March) but filed last min for April. TurboTax was perfect for all issues, any mess, and I get a refund. I feel very blessed I started using this year.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENCE IT IS VERY EASY TO USE IT, I LIKE IT, IT WAS NICE SOFTWARE
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax User Friendly, it's easy to understand and use ... have been using TurboTax for over a decade.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1784