TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 4 out of 5 by
Willie1953 from
2022 Turbo Tax 1040-SR
First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by
Shan J from
Easy to use
Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by
poopypoopypoop from
Stop Lobbying to make taxes hard
You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by
blkbelt from
Turbotax was fantastic
It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by
Mandy246 from
Terrible service, scammy setup
The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by
Miriam Burton from
Great but 1099-INT Had Zip Code Issues
It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by
JohnMFH from
Turbo Tax is awesome!
I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by
rgaz056 from
Awesome
Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by
ADGTX from
Turbo Tax is great and friendly every year.
Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by
Waukesha from
Excellent
Easy to use. Good price. Reliable. Never had a problem
All TurboTax® Offerings Reviews - Page 1782
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Willie1953 from
2022 Turbo Tax 1040-SR
First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by
Shan J from
Easy to use
Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by
poopypoopypoop from
Stop Lobbying to make taxes hard
You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by
blkbelt from
Turbotax was fantastic
It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by
Mandy246 from
Terrible service, scammy setup
The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by
Miriam Burton from
Great but 1099-INT Had Zip Code Issues
It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by
JohnMFH from
Turbo Tax is awesome!
I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by
rgaz056 from
Awesome
Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by
ADGTX from
Turbo Tax is great and friendly every year.
Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by
Waukesha from
Excellent
Easy to use. Good price. Reliable. Never had a problem
All TurboTax® Offerings Reviews - Page 1782
Date published: 2023-04-17