TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from 2022 Turbo Tax 1040-SR First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop Lobbying to make taxes hard You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2022 Turbo Tax 1040-SR First year with start-up business for livestock. Next year for 2023 will be more data.
Date published: 2023-04-17
Rated 4 out of 5 by from Easy to use Easy to use, good instructions. Would recommend to anyone.
Date published: 2023-04-17
Rated 1 out of 5 by from Stop Lobbying to make taxes hard You guys have a nice little regulatory capture game going. no me gusta
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was fantastic It was a fantastic experience and the virtual tax prep assistance worked out well to help me identify a simple mistake I had made on a form that wouldn't allow me to submit my documents.
Date published: 2023-04-17
Rated 1 out of 5 by from Terrible service, scammy setup The customer support agents just read off a script of what the FAQ auto-bot will already tell you. Turbotax goes out if its way to confuse me about which version of their software I needed, and then made me clear all of my taxes and re-start them if I wanted a better price. I cannot wait to use HR Block next year and have a better experience.
Date published: 2023-04-17
Rated 4 out of 5 by from Great but 1099-INT Had Zip Code Issues It's been mostly awesome! Easy to use, except it doesn't have my bank and it was struggling with my 1099-INT forms. It kept giving me a zip code error no matter what I did, so I finally had to delete them all and enter them manually, which was a pain. Otherwise, great!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for over 20 years and find it the most user-friendly tax preparation app to date. The entire Intuit family of apps is great and keep getting better every year.
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome Good good good good good good good good good good good
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great and friendly every year. Kind of miss seeing the Refund/Payment change with each entry.
Date published: 2023-04-17
Rated 5 out of 5 by from Excellent Easy to use. Good price. Reliable. Never had a problem
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1782