TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Likeable, but overpriced for self-filing I do like the simplicity of the service, but it is a little overpriced.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Best of All I am a repeat TurboTax user, over 10 years. The one and only year I decided to try a different tax software, I had problems. I appreciate the ease of use and attention to details that I wouldn't have taken care of had I done on my own. TurboTax really is the best tax software available.
Date published: 2023-04-17
Rated 1 out of 5 by from Poor program. Terrible, I entered daughter as dependent, but did not record as dependent. Numerous other problems. I
Date published: 2023-04-17
Rated 5 out of 5 by from easy as it can be I've used TT for about 5 years now. It makes it as easy as possible. simple, and if a computer automated process could be friendly, I'd say it is! free sure dont hurt! my taxes arent "complicated" - one job, not a business owner, so there is no reason NOT to use Turbo Tax! I'll do it again next year too.
Date published: 2023-04-17
Rated 2 out of 5 by from Bad experience this year Turbo Tax said that it could not find our 2021 tax filing that we must have mailed, failed, or used another company. I have used Turbo Tax for 10 or more years. What gives?
Date published: 2023-04-17
Rated 3 out of 5 by from Did my taxes twice, got two numbers I imported my wife's W2 , delete it, and readded manually, two different numbers!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome! I heard I could do my taxes for free and I didn't believe it would really be free. It was free because I had a simple return--no additional schedules needed. I appreciate how easy it was!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! TurboTax is so user friendly and never fails me or my family members! I don't think we'll ever use anything else.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great experience. Easy to use and navigate with helpful resources.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Experience Turbo tax was quite helpful during the whole process. Answered questions to let me know I was completing the information required.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1770
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Likeable, but overpriced for self-filing I do like the simplicity of the service, but it is a little overpriced.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is the Best of All I am a repeat TurboTax user, over 10 years. The one and only year I decided to try a different tax software, I had problems. I appreciate the ease of use and attention to details that I wouldn't have taken care of had I done on my own. TurboTax really is the best tax software available.
Date published: 2023-04-17
Rated 1 out of 5 by from Poor program. Terrible, I entered daughter as dependent, but did not record as dependent. Numerous other problems. I
Date published: 2023-04-17
Rated 5 out of 5 by from easy as it can be I've used TT for about 5 years now. It makes it as easy as possible. simple, and if a computer automated process could be friendly, I'd say it is! free sure dont hurt! my taxes arent "complicated" - one job, not a business owner, so there is no reason NOT to use Turbo Tax! I'll do it again next year too.
Date published: 2023-04-17
Rated 2 out of 5 by from Bad experience this year Turbo Tax said that it could not find our 2021 tax filing that we must have mailed, failed, or used another company. I have used Turbo Tax for 10 or more years. What gives?
Date published: 2023-04-17
Rated 3 out of 5 by from Did my taxes twice, got two numbers I imported my wife's W2 , delete it, and readded manually, two different numbers!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax is awesome! I heard I could do my taxes for free and I didn't believe it would really be free. It was free because I had a simple return--no additional schedules needed. I appreciate how easy it was!!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Never Fails Me! TurboTax is so user friendly and never fails me or my family members! I don't think we'll ever use anything else.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to Use Great experience. Easy to use and navigate with helpful resources.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Experience Turbo tax was quite helpful during the whole process. Answered questions to let me know I was completing the information required.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1770