TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBO TAX ISN'T WHAT IT USED TO BE No questions were asked about health insurance. i went from getting a nearly $3000 refund to owing nearly $2000 AFTER my return was rejected. And here I thought lack of questions was somehow related to a Covid benefit. How could it be allowed to skip that entire section. And to make matters worse it was difficult to find afterwards!!
Date published: 2023-04-17
Rated 4 out of 5 by from easiest year ever easy this year........................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from Takes the Stress Out of Taxes Could not be easier! Takes the stress out of doing your taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Love and Like Love that I am able to file from home and it is affordable, but for some reason my e-file kept getting rejected due to my AGI from the prior year so I had to print and mail. Even though I paid TurboTax, I had to use my own printer and mail myself. I felt like that should be included in the charge for filing.
Date published: 2023-04-17
Rated 3 out of 5 by from Okay for those that are unexperienced in preparing This program is sufficient for those that are not experienced with tax preparation. However, as someone who has prepared returns for over 25 years, the questions and prompts take too much time and I would prefer to be able to actually look at the schedules and input information directly on the forms
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax I used turbo tax last two years! I m very pleased with it!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has a good service department I was able to reach a real person and get the assistance I needed.
Date published: 2023-04-17
Rated 5 out of 5 by from IT WAS A GOOD ONE BUT A LITTLE CONFUSING IT WAS A GOOD ONE BUT A LITTLE CONFUSING IT WAS A GOOD ONE BUT A LITTLE CONFUSING
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is Awesome Tutbox tax online provided simple and quick instructions for filing.
Date published: 2023-04-17
Rated 2 out of 5 by from Too expensive now. Too expensive now. I like the SW, but you charge for every little thing.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBO TAX ISN'T WHAT IT USED TO BE No questions were asked about health insurance. i went from getting a nearly $3000 refund to owing nearly $2000 AFTER my return was rejected. And here I thought lack of questions was somehow related to a Covid benefit. How could it be allowed to skip that entire section. And to make matters worse it was difficult to find afterwards!!
Date published: 2023-04-17
Rated 4 out of 5 by from easiest year ever easy this year........................................................................
Date published: 2023-04-17
Rated 5 out of 5 by from Takes the Stress Out of Taxes Could not be easier! Takes the stress out of doing your taxes.
Date published: 2023-04-17
Rated 4 out of 5 by from Love and Like Love that I am able to file from home and it is affordable, but for some reason my e-file kept getting rejected due to my AGI from the prior year so I had to print and mail. Even though I paid TurboTax, I had to use my own printer and mail myself. I felt like that should be included in the charge for filing.
Date published: 2023-04-17
Rated 3 out of 5 by from Okay for those that are unexperienced in preparing This program is sufficient for those that are not experienced with tax preparation. However, as someone who has prepared returns for over 25 years, the questions and prompts take too much time and I would prefer to be able to actually look at the schedules and input information directly on the forms
Date published: 2023-04-17
Rated 5 out of 5 by from I like Turbo Tax I used turbo tax last two years! I m very pleased with it!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax has a good service department I was able to reach a real person and get the assistance I needed.
Date published: 2023-04-17
Rated 5 out of 5 by from IT WAS A GOOD ONE BUT A LITTLE CONFUSING IT WAS A GOOD ONE BUT A LITTLE CONFUSING IT WAS A GOOD ONE BUT A LITTLE CONFUSING
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax is Awesome Tutbox tax online provided simple and quick instructions for filing.
Date published: 2023-04-17
Rated 2 out of 5 by from Too expensive now. Too expensive now. I like the SW, but you charge for every little thing.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1761