TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easier than ever I feel like they streamlined the process this year. Also, the "help" pop ups are much more helpful/have better information.
Date published: 2023-07-27
Rated 5 out of 5 by from Along with the self employed app top tier As a self employed person this has simplified my life a billion fold. I also use their self employed app to track expenses and accounts. So simple, so easy. Highly recommend.
Date published: 2023-07-27
Rated 3 out of 5 by from prefer consolidation for both personal & business I've been using Turbo-tax for my personal taxes for quite some time now. I wish turbo tax for business is available as an online version as well and not just a desktop version. One consolidated place for both personal and business taxes create more efficiency.
Date published: 2023-07-27
Rated 5 out of 5 by from TurboTax makes filing taxes so easy and efficient Easy to use, follow and when finished you have a digital trail of all your records both online and in pdf format. It's simple and so very efficient.
Date published: 2023-07-27
Rated 5 out of 5 by from yup yup you know whats up. and everything turbo tax has done for me.
Date published: 2023-07-27
Rated 5 out of 5 by from TurboTax is Amazing Thank you for your help I really appreciate it. I never know what I’m doing myself but with the assistance of TurboTax I always get everything done correctly
Date published: 2023-07-27
Rated 5 out of 5 by from no title yada yada yada 36 characters too short is a pretty weird thing to say lol
Date published: 2023-07-26
Rated 1 out of 5 by from I don’t think its credible or convient I do not like all the extra fees . Especially if I choose not to add the max benefit.then all the extra fees are unnecessary. Which makes my refund waaay less then what im supposed to get back . I think the fees should be less.
Date published: 2023-07-26
Rated 5 out of 5 by from I love using turbo tax I used a live expert for the first time and it gave me a boost in confidence that my taxes were done right
Date published: 2023-07-26
Rated 5 out of 5 by from This was a great educational experience1 I loved using Turbotax because I could call and be guided by an expert advisor whenever I had a question. Most of the advisors were fabulous! They were patient, competent, and knowledgeable, i.e. Francisco, Tracy, Heather, Daisy, and Mandy. I have to admit, I got a couple of people who were very impatient.
Date published: 2023-07-26
All TurboTax® Offerings Reviews - Page 177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than ever I feel like they streamlined the process this year. Also, the "help" pop ups are much more helpful/have better information.
Date published: 2023-07-27
Rated 5 out of 5 by from Along with the self employed app top tier As a self employed person this has simplified my life a billion fold. I also use their self employed app to track expenses and accounts. So simple, so easy. Highly recommend.
Date published: 2023-07-27
Rated 3 out of 5 by from prefer consolidation for both personal & business I've been using Turbo-tax for my personal taxes for quite some time now. I wish turbo tax for business is available as an online version as well and not just a desktop version. One consolidated place for both personal and business taxes create more efficiency.
Date published: 2023-07-27
Rated 5 out of 5 by from TurboTax makes filing taxes so easy and efficient Easy to use, follow and when finished you have a digital trail of all your records both online and in pdf format. It's simple and so very efficient.
Date published: 2023-07-27
Rated 5 out of 5 by from yup yup you know whats up. and everything turbo tax has done for me.
Date published: 2023-07-27
Rated 5 out of 5 by from TurboTax is Amazing Thank you for your help I really appreciate it. I never know what I’m doing myself but with the assistance of TurboTax I always get everything done correctly
Date published: 2023-07-27
Rated 5 out of 5 by from no title yada yada yada 36 characters too short is a pretty weird thing to say lol
Date published: 2023-07-26
Rated 1 out of 5 by from I don’t think its credible or convient I do not like all the extra fees . Especially if I choose not to add the max benefit.then all the extra fees are unnecessary. Which makes my refund waaay less then what im supposed to get back . I think the fees should be less.
Date published: 2023-07-26
Rated 5 out of 5 by from I love using turbo tax I used a live expert for the first time and it gave me a boost in confidence that my taxes were done right
Date published: 2023-07-26
Rated 5 out of 5 by from This was a great educational experience1 I loved using Turbotax because I could call and be guided by an expert advisor whenever I had a question. Most of the advisors were fabulous! They were patient, competent, and knowledgeable, i.e. Francisco, Tracy, Heather, Daisy, and Mandy. I have to admit, I got a couple of people who were very impatient.
Date published: 2023-07-26
All TurboTax® Offerings Reviews - Page 177