TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
Danny476312 from
TurboTax - Helpful, But Large Price Hike
Towards the end when I was getting ready to submit my payment info, it would help if the price I'm paying appeared on more screens. When I was inputting my credit card info, I wasn't 100% sure I was NOT going to get charged an extra $39 for processing fees until AFTER I moved through several additional screens. Made me nervous I was going to get dinged extra charges for no reason until I got to the very end. Also, although TurboTax was very helpful, I was not pleased with the large cost increase in using the service. I used the same services as last year, but the price hike was $40 - that's quite a jump in this service that requires no extra effort from any workers. Kinda ridiculous to be honest.
Date published: 2023-04-17
Rated 5 out of 5 by
Yesssssssssssssssssssssss from
GREAT
Very easy! What a wonderful service. What a treat!
Date published: 2023-04-17
Rated 5 out of 5 by
Marathron Runner from
It was extremely user friendly & provided answers.
I would be the first to tell anyone to use TurboTax. For years i tried to convince my children to give it a try and now they are also hooked and we get to share what we have found useful with the question and answer section, good information. Thanks very much for this program. I have used it from its conception.
Date published: 2023-04-17
Rated 5 out of 5 by
Thomas Ed from
Great product
Love the wizard help! Love the tax filing options and the low cost of filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Cindi80 from
Amazing
I thought the process was very easy with the tools turbo taxes has to assist you with it made the process go smoothly
Date published: 2023-04-17
Rated 5 out of 5 by
RoseGirl123 from
Love this program
I use this every year, I really rely on this program to break things down normally in a friendly format. It makes a huge difference to me that the outlook is humanized and not rigid. I appreciate you all.
Date published: 2023-04-17
Rated 1 out of 5 by
AllNicknamesTaken11214324 from
Needles, and overpriced
I paid $119 dollars to get a $6 refund. Apparently this was too short
Date published: 2023-04-17
Rated 4 out of 5 by
NaniTati from
Cool
Great. This was great, it's taking way too long to get through this review
Date published: 2023-04-17
Rated 5 out of 5 by
butterbottom from
TurboTax is better than sex today : )
Absolutely amazing experience simple fast and easy. Words cant express how I feel right now. Bravo
Date published: 2023-04-17
Rated 5 out of 5 by
Kamui33 from
Highly intuitive, easy to use.
The software is relatively easy to use and intuitive. The help menus used to clarify certain questions are a great addition. Still functional for even moderately complex returns (for small business owners).
All TurboTax® Offerings Reviews - Page 1757
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Danny476312 from
TurboTax - Helpful, But Large Price Hike
Towards the end when I was getting ready to submit my payment info, it would help if the price I'm paying appeared on more screens. When I was inputting my credit card info, I wasn't 100% sure I was NOT going to get charged an extra $39 for processing fees until AFTER I moved through several additional screens. Made me nervous I was going to get dinged extra charges for no reason until I got to the very end. Also, although TurboTax was very helpful, I was not pleased with the large cost increase in using the service. I used the same services as last year, but the price hike was $40 - that's quite a jump in this service that requires no extra effort from any workers. Kinda ridiculous to be honest.
Date published: 2023-04-17
Rated 5 out of 5 by
Yesssssssssssssssssssssss from
GREAT
Very easy! What a wonderful service. What a treat!
Date published: 2023-04-17
Rated 5 out of 5 by
Marathron Runner from
It was extremely user friendly & provided answers.
I would be the first to tell anyone to use TurboTax. For years i tried to convince my children to give it a try and now they are also hooked and we get to share what we have found useful with the question and answer section, good information. Thanks very much for this program. I have used it from its conception.
Date published: 2023-04-17
Rated 5 out of 5 by
Thomas Ed from
Great product
Love the wizard help! Love the tax filing options and the low cost of filing.
Date published: 2023-04-17
Rated 5 out of 5 by
Cindi80 from
Amazing
I thought the process was very easy with the tools turbo taxes has to assist you with it made the process go smoothly
Date published: 2023-04-17
Rated 5 out of 5 by
RoseGirl123 from
Love this program
I use this every year, I really rely on this program to break things down normally in a friendly format. It makes a huge difference to me that the outlook is humanized and not rigid. I appreciate you all.
Date published: 2023-04-17
Rated 1 out of 5 by
AllNicknamesTaken11214324 from
Needles, and overpriced
I paid $119 dollars to get a $6 refund. Apparently this was too short
Date published: 2023-04-17
Rated 4 out of 5 by
NaniTati from
Cool
Great. This was great, it's taking way too long to get through this review
Date published: 2023-04-17
Rated 5 out of 5 by
butterbottom from
TurboTax is better than sex today : )
Absolutely amazing experience simple fast and easy. Words cant express how I feel right now. Bravo
Date published: 2023-04-17
Rated 5 out of 5 by
Kamui33 from
Highly intuitive, easy to use.
The software is relatively easy to use and intuitive. The help menus used to clarify certain questions are a great addition. Still functional for even moderately complex returns (for small business owners).
All TurboTax® Offerings Reviews - Page 1757
Date published: 2023-04-17