TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax I had a rejected return but I was upset that I had to pay a second time to submit my taxes. There should have been a way to submit them without paying twice.
Date published: 2023-04-18
Rated 5 out of 5 by from Very detailed! All of the Turbo tax representatives were absolutely wonderful. They made sure I understood the answers to my questions and walked me through my issues!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax the way to go Great service on all parts. I recommend highly. Go TurboTax!
Date published: 2023-04-18
Rated 5 out of 5 by from love Turbo Tax works for me all the time Fast and Easy i tell all my family and friends to go this route.
Date published: 2023-04-18
Rated 4 out of 5 by from Fairly easy to use I've used turbotax for 7 years and I generally like it. The one thing to watch out for is that they don't try to give you the free option so if you want that you have to go to the free turbotax site to get it. Otherwise they have been good.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was easy to use and super helpful Dominique was super helpful when my return was rejected. He kindly helped me navigate how to fix my problem and made things less stressful.
Date published: 2023-04-18
Rated 2 out of 5 by from So expensive I don’t trust this life lol I did my taxes and turbo tax makes it easy and understandable but after doing them through turbo tax last year I know all this stuff.. why charge over 200$ minimum I can’t afford it
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent help Vivica was helping me and I accidentally hung up on her. Lucille then helped me. Both of them were very patient with me. I had multiple issues that they resolved for me.
Date published: 2023-04-18
Rated 5 out of 5 by from A great Tax Software Program I have used Turbo Tax over the past 3 years. This year the software for tax year 2022 is fantastic. It is extremely thorough and explicit. I would highly recommend it for anyone who wants a professional and affordable method for preparing their returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax to the rescue!!! Waited until the deadline again...turbo tax was super easy and so fast!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1756
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I had a rejected return but I was upset that I had to pay a second time to submit my taxes. There should have been a way to submit them without paying twice.
Date published: 2023-04-18
Rated 5 out of 5 by from Very detailed! All of the Turbo tax representatives were absolutely wonderful. They made sure I understood the answers to my questions and walked me through my issues!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax the way to go Great service on all parts. I recommend highly. Go TurboTax!
Date published: 2023-04-18
Rated 5 out of 5 by from love Turbo Tax works for me all the time Fast and Easy i tell all my family and friends to go this route.
Date published: 2023-04-18
Rated 4 out of 5 by from Fairly easy to use I've used turbotax for 7 years and I generally like it. The one thing to watch out for is that they don't try to give you the free option so if you want that you have to go to the free turbotax site to get it. Otherwise they have been good.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax was easy to use and super helpful Dominique was super helpful when my return was rejected. He kindly helped me navigate how to fix my problem and made things less stressful.
Date published: 2023-04-18
Rated 2 out of 5 by from So expensive I don’t trust this life lol I did my taxes and turbo tax makes it easy and understandable but after doing them through turbo tax last year I know all this stuff.. why charge over 200$ minimum I can’t afford it
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent help Vivica was helping me and I accidentally hung up on her. Lucille then helped me. Both of them were very patient with me. I had multiple issues that they resolved for me.
Date published: 2023-04-18
Rated 5 out of 5 by from A great Tax Software Program I have used Turbo Tax over the past 3 years. This year the software for tax year 2022 is fantastic. It is extremely thorough and explicit. I would highly recommend it for anyone who wants a professional and affordable method for preparing their returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax to the rescue!!! Waited until the deadline again...turbo tax was super easy and so fast!!!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1756