TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great for Expats! As an Expat working overseas, Turbo tax really helped me with my tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from :,,,) Forms, numbers, scrolling, spelling-- all of these things are a nightmare to me and filing taxes requires all of them plus some extra things I'm not a huge fan of. I've been using T.Tax for 8 years and every single year I'm astonished by how painless the experience is. I say with absolute sincerity that this is one of the greatest resources available.
Date published: 2023-04-17
Rated 1 out of 5 by from waste of money Online expert was no help at all. When I asked for a live person, they were closed until Monday morning.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool to use to file. I have used Turbo Tax for at least a decade. It is easy to use and provides all of the tools I need to file. I love using the import function to get data entered into my tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience! It was easy thanks to the guides and questions and explanations provided throughout the process of completing this return.
Date published: 2023-04-17
Rated 5 out of 5 by from i return every year!! im able to do it myself as they double check my work!
Date published: 2023-04-17
Rated 1 out of 5 by from FEES HAVE GOTTEN OUTRAGEOUS PROBABLLY LAST YEAR USING THIS SERVICE, FEES ARE RIDICULOUS NOW AND CAN GET PREPARED LOCAL FOR LESS. FORCED TO USE A DIFFERNT VERSION AND CAN NOT CHANGE. NO AGENT AVAILABLE TO HELP.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a life saver I've used TurboTax for years and I couldn't do my taxes without it. As my life has grown and changed - from children, to divorce and finally retirement - this tax software has handled every twist. This year I had a technical question and the help desk was prompt, knowledgeable and upbeat.
Date published: 2023-04-17
Rated 2 out of 5 by from It was quick Was disappointed in the prices they charged with me at the very end. Wasn't aware at all. Kind of sneaky on their part in my opinion.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! This is my eighth year using this product and, although it's a lengthy process to do your taxes, Turbo Tax has helped me get a tax refund using deductions and tax breaks that I didn't know I could use. I would highly recommend it to everyone. [I also know several accountants who recommend it to their friends. ;) ]
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1748
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great for Expats! As an Expat working overseas, Turbo tax really helped me with my tax return.
Date published: 2023-04-17
Rated 5 out of 5 by from :,,,) Forms, numbers, scrolling, spelling-- all of these things are a nightmare to me and filing taxes requires all of them plus some extra things I'm not a huge fan of. I've been using T.Tax for 8 years and every single year I'm astonished by how painless the experience is. I say with absolute sincerity that this is one of the greatest resources available.
Date published: 2023-04-17
Rated 1 out of 5 by from waste of money Online expert was no help at all. When I asked for a live person, they were closed until Monday morning.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great tool to use to file. I have used Turbo Tax for at least a decade. It is easy to use and provides all of the tools I need to file. I love using the import function to get data entered into my tax returns.
Date published: 2023-04-17
Rated 5 out of 5 by from Great experience! It was easy thanks to the guides and questions and explanations provided throughout the process of completing this return.
Date published: 2023-04-17
Rated 5 out of 5 by from i return every year!! im able to do it myself as they double check my work!
Date published: 2023-04-17
Rated 1 out of 5 by from FEES HAVE GOTTEN OUTRAGEOUS PROBABLLY LAST YEAR USING THIS SERVICE, FEES ARE RIDICULOUS NOW AND CAN GET PREPARED LOCAL FOR LESS. FORCED TO USE A DIFFERNT VERSION AND CAN NOT CHANGE. NO AGENT AVAILABLE TO HELP.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a life saver I've used TurboTax for years and I couldn't do my taxes without it. As my life has grown and changed - from children, to divorce and finally retirement - this tax software has handled every twist. This year I had a technical question and the help desk was prompt, knowledgeable and upbeat.
Date published: 2023-04-17
Rated 2 out of 5 by from It was quick Was disappointed in the prices they charged with me at the very end. Wasn't aware at all. Kind of sneaky on their part in my opinion.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Great! This is my eighth year using this product and, although it's a lengthy process to do your taxes, Turbo Tax has helped me get a tax refund using deductions and tax breaks that I didn't know I could use. I would highly recommend it to everyone. [I also know several accountants who recommend it to their friends. ;) ]
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1748