TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and Easy Man every yeat this program is fast and saves me money.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to follow I have done my taxes with Turbo Tax and tried other software's but Turbo is better.
Date published: 2023-04-17
Rated 5 out of 5 by from Great job Easy to file and understand definstely would recommend to anyone
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use - Deceptive pricing It's great that it pulled in all my info from previous years and makes it super easy to complete my taxes. My issue is that the website showed one price for Premium, and I was supposed to get a discount off of that. However, once it came time to pay, it was $30 higher and my discount became even smaller. I paid it, but definitely exploring other options next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Federal Return Rejected; correction how-to unclear I have used TurboTax for several years in a row with very few issues. However this year my federal return was rejected. I folllowed the steps in TurboTax to correct the errors, got the all clear and re-filed. The return was rejected again. I was able to figure out the issue manually but the steps were convoluted. Not a great experience this year.
Date published: 2023-04-17
Rated 5 out of 5 by from taxes made easy it was easy to do my taxes this year. I just had to follow all the promts for information.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not permit review of final returns pre-filing Still have not been able to see the return documents, even though they are now filed [filed after checking the input pages]. No trust that is correct. Last-minute filers BEWARE!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome and fast! My experience was great! It was quick and easy! Will use again
Date published: 2023-04-17
Rated 5 out of 5 by from I appreciate Turbo Tax Turbo Tax saves me time (and probably money). Its easy to follow along. I had to use the help and talk to a person several times and each time I was truly helped. The representatives were very helpful and kind as they helped me fix my errors. I wasn't even worried when my return was rejected because they promised to help me ==and they did.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Very easy program to use. You are walked through every step and any missing or incorrect information is flagged immediately. Correction/additions are easy to make.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1743
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy Man every yeat this program is fast and saves me money.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to follow I have done my taxes with Turbo Tax and tried other software's but Turbo is better.
Date published: 2023-04-17
Rated 5 out of 5 by from Great job Easy to file and understand definstely would recommend to anyone
Date published: 2023-04-17
Rated 3 out of 5 by from Easy to use - Deceptive pricing It's great that it pulled in all my info from previous years and makes it super easy to complete my taxes. My issue is that the website showed one price for Premium, and I was supposed to get a discount off of that. However, once it came time to pay, it was $30 higher and my discount became even smaller. I paid it, but definitely exploring other options next year.
Date published: 2023-04-17
Rated 3 out of 5 by from Federal Return Rejected; correction how-to unclear I have used TurboTax for several years in a row with very few issues. However this year my federal return was rejected. I folllowed the steps in TurboTax to correct the errors, got the all clear and re-filed. The return was rejected again. I was able to figure out the issue manually but the steps were convoluted. Not a great experience this year.
Date published: 2023-04-17
Rated 5 out of 5 by from taxes made easy it was easy to do my taxes this year. I just had to follow all the promts for information.
Date published: 2023-04-17
Rated 2 out of 5 by from Did not permit review of final returns pre-filing Still have not been able to see the return documents, even though they are now filed [filed after checking the input pages]. No trust that is correct. Last-minute filers BEWARE!
Date published: 2023-04-17
Rated 5 out of 5 by from Awesome and fast! My experience was great! It was quick and easy! Will use again
Date published: 2023-04-17
Rated 5 out of 5 by from I appreciate Turbo Tax Turbo Tax saves me time (and probably money). Its easy to follow along. I had to use the help and talk to a person several times and each time I was truly helped. The representatives were very helpful and kind as they helped me fix my errors. I wasn't even worried when my return was rejected because they promised to help me ==and they did.
Date published: 2023-04-17
Rated 5 out of 5 by from Fantastic Very easy program to use. You are walked through every step and any missing or incorrect information is flagged immediately. Correction/additions are easy to make.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1743