TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo is fairly easy to understand. I have used Turbo Tax for several years. I now realize I should have done it from the beginning of Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from procrastinator protection Every year I wait and EVERY year you are here for me. I appreciate your middle of the night access, Your attention to detail, and your general assistance as I take this sleepy walk every year!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax always comes through for me. Its simple and easy.
Date published: 2023-04-17
Rated 4 out of 5 by from Upsell tactics are annoying Please give the option to opt out of any further purchase options. It is not a pleasant experience to continuously receive pop ups when we have already decided which service to purchase. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was great!! It explained everything very well and made filing my taxes easy and understandable.
Date published: 2023-04-17
Rated 5 out of 5 by from This was so easy! Very easy to follow along - just have your docs ready, scan them in or add via photo. The photo scanning was effortless.
Date published: 2023-04-17
Rated 4 out of 5 by from Tell your neighbors...tell your kids...they given I like it very much, the feeling of being appreciated and understood,
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Simple to use and very expensive. Purchased the premium and added the max. Was I charged double the price?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Review TurboTax was easy to follow, and I really appreciated how it was free for military members.
Date published: 2023-04-17
Rated 2 out of 5 by from Could be better Some things that could be improved: Display salients like AGI, MAGI etc same way as you show comparison. Automatically include carry forward deductions etc from previous year. When user pays for support, help them with their issues - don't find ways to send them off to someone else for more advise
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1739
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is fairly easy to understand. I have used Turbo Tax for several years. I now realize I should have done it from the beginning of Turbo Tax.
Date published: 2023-04-17
Rated 5 out of 5 by from procrastinator protection Every year I wait and EVERY year you are here for me. I appreciate your middle of the night access, Your attention to detail, and your general assistance as I take this sleepy walk every year!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax always comes through for me. Its simple and easy.
Date published: 2023-04-17
Rated 4 out of 5 by from Upsell tactics are annoying Please give the option to opt out of any further purchase options. It is not a pleasant experience to continuously receive pop ups when we have already decided which service to purchase. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax was great!! It explained everything very well and made filing my taxes easy and understandable.
Date published: 2023-04-17
Rated 5 out of 5 by from This was so easy! Very easy to follow along - just have your docs ready, scan them in or add via photo. The photo scanning was effortless.
Date published: 2023-04-17
Rated 4 out of 5 by from Tell your neighbors...tell your kids...they given I like it very much, the feeling of being appreciated and understood,
Date published: 2023-04-17
Rated 5 out of 5 by from Easy to use Simple to use and very expensive. Purchased the premium and added the max. Was I charged double the price?
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Review TurboTax was easy to follow, and I really appreciated how it was free for military members.
Date published: 2023-04-17
Rated 2 out of 5 by from Could be better Some things that could be improved: Display salients like AGI, MAGI etc same way as you show comparison. Automatically include carry forward deductions etc from previous year. When user pays for support, help them with their issues - don't find ways to send them off to someone else for more advise
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1739