TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbo Tax has been helpful. We will use Turbo Tax again. Most of the process was quite simple.
Date published: 2023-04-17
Rated 5 out of 5 by from VERY EASYYYY It was VERY EASY to do it yourself. Turbotax filing system is Self Explainatory only hiccups was finding my previous years Individual income Tax Return to prove that it was me who was filing. I had it but it was with the rest of my files from previous tax returns so that's one thing you might want to have on hand at the beginning if you plan on using Turbotax. Besides that it was quick and simple.Oh and believe me they reassure you to make sure you entered everything correct so if you do make a mistake I can't be fixed.
Date published: 2023-04-17
Rated 1 out of 5 by from Way Too Expensive... Next year, I will plan ahead and definitely not use Turbotax.
Date published: 2023-04-17
Rated 3 out of 5 by from Not as good as used to be This is the simplest tax return I have been filing for years. However, it was a painful experience - some of the uploads did not work, so I have to wait and continue on another day.
Date published: 2023-04-17
Rated 5 out of 5 by from great except for the time it takes! Great except for the time it takes for verification of everything, but I know that is necessary!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Is Awesome Simple and easy to understand instructions. You have access to tax people to clarify anything that you don't understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Go turbo tax Nice and easy. Year 8 with you guys! Makes taxes not as much of a problem after doing it the first year.
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax My Experience is awesome, Because I file my Taxes from The Comfort 0f my Home. For me That is Very Comfortable.
Date published: 2023-04-17
Rated 4 out of 5 by from Ledbetter 2022 Only had trouble with rifle due to IRS not processing my 2022 return per my transcript
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax gives me confidence No matter what life changes you experience, Turbo Tax will walk you through and give you confidence to file your own taxes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1736
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax has been helpful. We will use Turbo Tax again. Most of the process was quite simple.
Date published: 2023-04-17
Rated 5 out of 5 by from VERY EASYYYY It was VERY EASY to do it yourself. Turbotax filing system is Self Explainatory only hiccups was finding my previous years Individual income Tax Return to prove that it was me who was filing. I had it but it was with the rest of my files from previous tax returns so that's one thing you might want to have on hand at the beginning if you plan on using Turbotax. Besides that it was quick and simple.Oh and believe me they reassure you to make sure you entered everything correct so if you do make a mistake I can't be fixed.
Date published: 2023-04-17
Rated 1 out of 5 by from Way Too Expensive... Next year, I will plan ahead and definitely not use Turbotax.
Date published: 2023-04-17
Rated 3 out of 5 by from Not as good as used to be This is the simplest tax return I have been filing for years. However, it was a painful experience - some of the uploads did not work, so I have to wait and continue on another day.
Date published: 2023-04-17
Rated 5 out of 5 by from great except for the time it takes! Great except for the time it takes for verification of everything, but I know that is necessary!
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax Is Awesome Simple and easy to understand instructions. You have access to tax people to clarify anything that you don't understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Go turbo tax Nice and easy. Year 8 with you guys! Makes taxes not as much of a problem after doing it the first year.
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax My Experience is awesome, Because I file my Taxes from The Comfort 0f my Home. For me That is Very Comfortable.
Date published: 2023-04-17
Rated 4 out of 5 by from Ledbetter 2022 Only had trouble with rifle due to IRS not processing my 2022 return per my transcript
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax gives me confidence No matter what life changes you experience, Turbo Tax will walk you through and give you confidence to file your own taxes.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1736