TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
null from
Easy to use for a first timer
Turbo tax talked me through every step of the process in a clear manner. It made filing my taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by
nickname Chris from
makes this miserable task easier
Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by
Mrz Dunn from
Turbo Tax is great
I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
Rated 5 out of 5 by
DorseyGirl from
Turbo Tax was easier than I thought
This was my first attempt at doing my own taxes and as long as I had the correct paperwork, it was easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Kesmoot from
It was the best of times, it was the worst of time
I have used TurboTax since 1998.It has seen me through every conceivable filing requirement except the corporate form 1120. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by
gstew57 from
Turbo Tax Is Excellent
I've used Turbo Tax for 10 years; this product always delivers a great experience,
Date published: 2023-04-17
Rated 5 out of 5 by
RichSand from
Awesome
So easy to use! Cant really understand why not to use them.
Date published: 2023-04-17
Rated 1 out of 5 by
your moms house from
TurboTax sucks
hate this website. terrible advertise free and charge a lot for doing nothing.
Date published: 2023-04-17
Rated 5 out of 5 by
Lecy1 from
Turbo Tax Make Filing Taxes Easy
The step-by-step features give me confidence in filing my tax returns. I appreciate the 'Lear More' features that demystify the content.
Date published: 2023-04-17
Rated 2 out of 5 by
Fishbreath from
Turbo Tax is generally pretty good.
It would help to be able to review the tax return to find issues where we end up going in circles, even if it ends up being user error. It would help us fine our mistakes. In my case it was a box filled in incorrectly that was not caught
All TurboTax® Offerings Reviews - Page 1733
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Easy to use for a first timer
Turbo tax talked me through every step of the process in a clear manner. It made filing my taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by
nickname Chris from
makes this miserable task easier
Software is great - we have a complex return with typical W-2 situation, self-employment Sch C, and farm (Sch F) so it's a miserable task every year to complete the return. This makes it easier, and helps me consider all the potential deductions. Had issues downloading the software and called for help - call got dropped and there was no followup from them, but got it figured out.
Date published: 2023-04-17
Rated 5 out of 5 by
Mrz Dunn from
Turbo Tax is great
I have been using them for 6 years and I have never had a problem. The site is very professional
Date published: 2023-04-17
Rated 5 out of 5 by
DorseyGirl from
Turbo Tax was easier than I thought
This was my first attempt at doing my own taxes and as long as I had the correct paperwork, it was easy.
Date published: 2023-04-17
Rated 5 out of 5 by
Kesmoot from
It was the best of times, it was the worst of time
I have used TurboTax since 1998.It has seen me through every conceivable filing requirement except the corporate form 1120. Thank you
Date published: 2023-04-17
Rated 5 out of 5 by
gstew57 from
Turbo Tax Is Excellent
I've used Turbo Tax for 10 years; this product always delivers a great experience,
Date published: 2023-04-17
Rated 5 out of 5 by
RichSand from
Awesome
So easy to use! Cant really understand why not to use them.
Date published: 2023-04-17
Rated 1 out of 5 by
your moms house from
TurboTax sucks
hate this website. terrible advertise free and charge a lot for doing nothing.
Date published: 2023-04-17
Rated 5 out of 5 by
Lecy1 from
Turbo Tax Make Filing Taxes Easy
The step-by-step features give me confidence in filing my tax returns. I appreciate the 'Lear More' features that demystify the content.
Date published: 2023-04-17
Rated 2 out of 5 by
Fishbreath from
Turbo Tax is generally pretty good.
It would help to be able to review the tax return to find issues where we end up going in circles, even if it ends up being user error. It would help us fine our mistakes. In my case it was a box filled in incorrectly that was not caught
All TurboTax® Offerings Reviews - Page 1733
Date published: 2023-04-17