TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Year after Year MIA For the most part - everything is GREAT!!! BUT, year after year, TurboTax does NOT include the 1099-PATR for NON-farming income. Please fix.
Date published: 2023-04-30
Rated 3 out of 5 by from nice good but it was difficult to get my credit card to go through at first
Date published: 2023-04-30
Rated 5 out of 5 by from Excellent Service Smooth and easy had no problems i will return next year
Date published: 2023-04-30
Rated 1 out of 5 by from I wish I never used Turbo Tax! My return has been rejected 3 times and I have no explanation of why???
Date published: 2023-04-30
Rated 1 out of 5 by from FREE IS NOT FREE I was made to pay to file my dead fathers taxes simply because I have to send the irs a separate 1 page document that turbo tax has nothing to do with. I was charged over 100 dollars to file what was a free simple return. I refused to file state with turbo tax or it would have cost me over 200 dollars to file again what should have been free returns BEWARE OF THEM CHARGING YOU TO FILE A SIMPLE RETURN!!!!
Date published: 2023-04-30
Rated 4 out of 5 by from TurboTax is easy Great experience using TurboTax, very easy and helpful.
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax is easy and reliable Another great experience using Turbo Tax. I will definitely use again next year!
Date published: 2023-04-30
Rated 5 out of 5 by from Great! Did everything you could imagine and more. Thanks TurboTax!
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is so EASY TO USE!! What I love about using TurboTax is how fast and easy it is for me to file. I actually saw a friend do his tax return and the turnaround time for his refund was super quick! I'm definitely a fan and will be using Turbotax to do all of my taxes!
Date published: 2023-04-30
Rated 5 out of 5 by from ive been happy with turbo tax for the last 4 years never had a problem eith turbo tax until now but it was a simple mistake
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Year after Year MIA For the most part - everything is GREAT!!! BUT, year after year, TurboTax does NOT include the 1099-PATR for NON-farming income. Please fix.
Date published: 2023-04-30
Rated 3 out of 5 by from nice good but it was difficult to get my credit card to go through at first
Date published: 2023-04-30
Rated 5 out of 5 by from Excellent Service Smooth and easy had no problems i will return next year
Date published: 2023-04-30
Rated 1 out of 5 by from I wish I never used Turbo Tax! My return has been rejected 3 times and I have no explanation of why???
Date published: 2023-04-30
Rated 1 out of 5 by from FREE IS NOT FREE I was made to pay to file my dead fathers taxes simply because I have to send the irs a separate 1 page document that turbo tax has nothing to do with. I was charged over 100 dollars to file what was a free simple return. I refused to file state with turbo tax or it would have cost me over 200 dollars to file again what should have been free returns BEWARE OF THEM CHARGING YOU TO FILE A SIMPLE RETURN!!!!
Date published: 2023-04-30
Rated 4 out of 5 by from TurboTax is easy Great experience using TurboTax, very easy and helpful.
Date published: 2023-04-30
Rated 5 out of 5 by from Turbo Tax is easy and reliable Another great experience using Turbo Tax. I will definitely use again next year!
Date published: 2023-04-30
Rated 5 out of 5 by from Great! Did everything you could imagine and more. Thanks TurboTax!
Date published: 2023-04-30
Rated 5 out of 5 by from TurboTax is so EASY TO USE!! What I love about using TurboTax is how fast and easy it is for me to file. I actually saw a friend do his tax return and the turnaround time for his refund was super quick! I'm definitely a fan and will be using Turbotax to do all of my taxes!
Date published: 2023-04-30
Rated 5 out of 5 by from ive been happy with turbo tax for the last 4 years never had a problem eith turbo tax until now but it was a simple mistake
Date published: 2023-04-30
All TurboTax® Offerings Reviews - Page 174