TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Live Full Service
Rated 3 out of 5 by
rvp23 from
Better than the 2020 and 2021 versions
Pros - I was able to e-file state returns this time. I wasn't able to do that in 2020 and 2021 even though I paid the $25 state e-filing fee. Cons - Entering foreign account information is not smooth, there were too many errors that needed to be fixed and no explanation as to how to fix them.
Date published: 2023-04-17
Rated 5 out of 5 by
Snuggle Bunny from
TurboTax is a great product to use!
Very quick and the explanations helped. I have used this since 1995.
Date published: 2023-04-17
Rated 5 out of 5 by
TT Review fwt from
Turbo Tax filed again
pretty painless I started the return found out I owed money, finished it today.
Date published: 2023-04-17
Rated 4 out of 5 by
turboradzz from
Turbotax is easy to navigate
It is very easy to understand sections with help box support and it is informative for beginners. But i would like to mention that some portions of the forms make us go through them repetitively for example : excess HSA contributions made to a HSA account without having HDHP was a difficult section to navigate. Some niche areas are tricky and not very straightforward.
Date published: 2023-04-17
Rated 4 out of 5 by
eqjones from
TuT is a pretty good - but far from great - option
I was able to input my info with a minimum of trouble, but ran into two major problems: 1. In desktop TurboTax on a MacBook Pro running Ventura, I experienced frequent, interminable, and infuriating beach-balling. 2. Just before my final step of filing, 100% of my input disappeared from my screen, although it was still there when I looked at the actual forms or generated a PDF. (Needless to say, I panicked, thinking that I'd have to start from scratch.)
Date published: 2023-04-17
Rated 5 out of 5 by
Shalom 17 from
Excellent and easy Instructions
Excellent and easy filing. System guides you in every step and maximizes your refund.
Date published: 2023-04-17
Rated 5 out of 5 by
macyrain101 from
Couldn't do it without
It shows options incase you don't know the question.
Date published: 2023-04-17
Rated 3 out of 5 by
Mad Max 1125R from
It was alright not to painful.
I got my taxes paid and on time too can't complain about that.
Date published: 2023-04-17
Rated 5 out of 5 by
Smilez084 from
Turbo tax is awesome
I had to amend my taxes for 2020, turbo tax helped me resolve and file my amended tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Garsha503 from
Forgot How Easy It Is
I really enjoy the ease of using TurboTax. I dread doing taxes each year, but it is pretty straightforward and simple with TurboTax. Highly recommend!
All TurboTax® Offerings Reviews - Page 1724
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
rvp23 from
Better than the 2020 and 2021 versions
Pros - I was able to e-file state returns this time. I wasn't able to do that in 2020 and 2021 even though I paid the $25 state e-filing fee. Cons - Entering foreign account information is not smooth, there were too many errors that needed to be fixed and no explanation as to how to fix them.
Date published: 2023-04-17
Rated 5 out of 5 by
Snuggle Bunny from
TurboTax is a great product to use!
Very quick and the explanations helped. I have used this since 1995.
Date published: 2023-04-17
Rated 5 out of 5 by
TT Review fwt from
Turbo Tax filed again
pretty painless I started the return found out I owed money, finished it today.
Date published: 2023-04-17
Rated 4 out of 5 by
turboradzz from
Turbotax is easy to navigate
It is very easy to understand sections with help box support and it is informative for beginners. But i would like to mention that some portions of the forms make us go through them repetitively for example : excess HSA contributions made to a HSA account without having HDHP was a difficult section to navigate. Some niche areas are tricky and not very straightforward.
Date published: 2023-04-17
Rated 4 out of 5 by
eqjones from
TuT is a pretty good - but far from great - option
I was able to input my info with a minimum of trouble, but ran into two major problems: 1. In desktop TurboTax on a MacBook Pro running Ventura, I experienced frequent, interminable, and infuriating beach-balling. 2. Just before my final step of filing, 100% of my input disappeared from my screen, although it was still there when I looked at the actual forms or generated a PDF. (Needless to say, I panicked, thinking that I'd have to start from scratch.)
Date published: 2023-04-17
Rated 5 out of 5 by
Shalom 17 from
Excellent and easy Instructions
Excellent and easy filing. System guides you in every step and maximizes your refund.
Date published: 2023-04-17
Rated 5 out of 5 by
macyrain101 from
Couldn't do it without
It shows options incase you don't know the question.
Date published: 2023-04-17
Rated 3 out of 5 by
Mad Max 1125R from
It was alright not to painful.
I got my taxes paid and on time too can't complain about that.
Date published: 2023-04-17
Rated 5 out of 5 by
Smilez084 from
Turbo tax is awesome
I had to amend my taxes for 2020, turbo tax helped me resolve and file my amended tax return.
Date published: 2023-04-17
Rated 5 out of 5 by
Garsha503 from
Forgot How Easy It Is
I really enjoy the ease of using TurboTax. I dread doing taxes each year, but it is pretty straightforward and simple with TurboTax. Highly recommend!
All TurboTax® Offerings Reviews - Page 1724
Date published: 2023-04-17