TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from easy and fast easy to use and fast, was able to do taxes in 2 hours
Date published: 2023-04-18
Rated 2 out of 5 by from Quality has gone down I have been using Turbo tax for 10 years now and the quality has definitely gone down. It's harder to use and more expensive, not sure what is going on, very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by from Anothe awsome return Another year in the books!! Thank you Turbo Tax!! !
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax has and continues to be my GoTo Tax App I have found TurboTax extremely helpful and very user friendly. There are areas where taxes can become complicated and TurboTax offers many examples to assist in answering those tough questions. TurboTax may not always have a simple answer, but the community of folks have been able to assist in several scenarios I have experienced complex tax issues. This years version of Premier that I utilized did seem more buggy than all past 30+ years, but I was able to make it through to submission without to many issues.
Date published: 2023-04-18
Rated 5 out of 5 by from good job fast good job fast...............................................
Date published: 2023-04-18
Rated 2 out of 5 by from Final Filing is horrible Trying to file it forces you to pick the deluxe version and took me 20 minutes to figure out how to bypass to the free simple form. Ridiculous!!!! Cheaper to pay someone to do my taxes. Will not use this again.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is ok Turbotax is ok. I recommend using it. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax To The Rescue User for 8 years, efficient, and very user friendly
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax really helps! I had a Live Expert call me and walk through my past returns to point out pit-falls. This was so helpful!
Date published: 2023-04-18
Rated 5 out of 5 by from Recommend to anyone Great tax app! Easy to use! Definitely will recommend to anyone i know.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1723
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast easy to use and fast, was able to do taxes in 2 hours
Date published: 2023-04-18
Rated 2 out of 5 by from Quality has gone down I have been using Turbo tax for 10 years now and the quality has definitely gone down. It's harder to use and more expensive, not sure what is going on, very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by from Anothe awsome return Another year in the books!! Thank you Turbo Tax!! !
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax has and continues to be my GoTo Tax App I have found TurboTax extremely helpful and very user friendly. There are areas where taxes can become complicated and TurboTax offers many examples to assist in answering those tough questions. TurboTax may not always have a simple answer, but the community of folks have been able to assist in several scenarios I have experienced complex tax issues. This years version of Premier that I utilized did seem more buggy than all past 30+ years, but I was able to make it through to submission without to many issues.
Date published: 2023-04-18
Rated 5 out of 5 by from good job fast good job fast...............................................
Date published: 2023-04-18
Rated 2 out of 5 by from Final Filing is horrible Trying to file it forces you to pick the deluxe version and took me 20 minutes to figure out how to bypass to the free simple form. Ridiculous!!!! Cheaper to pay someone to do my taxes. Will not use this again.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax is ok Turbotax is ok. I recommend using it. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax To The Rescue User for 8 years, efficient, and very user friendly
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax really helps! I had a Live Expert call me and walk through my past returns to point out pit-falls. This was so helpful!
Date published: 2023-04-18
Rated 5 out of 5 by from Recommend to anyone Great tax app! Easy to use! Definitely will recommend to anyone i know.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1723