TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Convenient Of course, it is one of the most convenient software. But I had really bad experience in e-filing because of a glitch in the software and no customer care was able to help me before the due date. I had to take extension and paper-file. The next year yet another customer care person was able to figure out the issue and I was able to e-file. Lesson: If your issue is not resolved, call another time.
Date published: 2023-04-17
Rated 5 out of 5 by from Go Turbo Great product will continue to use each tax season
Date published: 2023-04-17
Rated 5 out of 5 by from The best system to use! I have been using Turbo Tax for several years and with each change of life that can possibly happen, Turbo Tax is easy to guide through filing. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! GREAT EXPERIENCE. I HAVE BEEN DOING THIS FOR 10 YEARS. WILL DO THIS AGAIN.
Date published: 2023-04-17
Rated 5 out of 5 by from super no problems - easy to use I have used this for many years
Date published: 2023-04-17
Rated 5 out of 5 by from I LOVE TURBO TAX ALWAYS EASY AND QUICK AND WALKS YOU THRU EVERYTHING!!
Date published: 2023-04-17
Rated 5 out of 5 by from awesome Great experience, perfect for anyone that has a W-2 and invests a little on the side
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you, TURBO TAX! This year has been especially stressful to all. Taxes are especially stressful. They are how our country does its business. We all want this to be the safest, most efficient and correct way to handle OUR business. Thank you, TURBOTax for helping me do this!
Date published: 2023-04-17
Rated 5 out of 5 by from Serenia TurboTax Live Assistance Serenia was fanatastic assisting with Oil & Gas royalty questions! Very patient with me and helpful!
Date published: 2023-04-17
Rated 1 out of 5 by from you just lost a long time customer cost is outrageous and forced to us premium plan which cost me and no additional benefit to me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1716
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Convenient Of course, it is one of the most convenient software. But I had really bad experience in e-filing because of a glitch in the software and no customer care was able to help me before the due date. I had to take extension and paper-file. The next year yet another customer care person was able to figure out the issue and I was able to e-file. Lesson: If your issue is not resolved, call another time.
Date published: 2023-04-17
Rated 5 out of 5 by from Go Turbo Great product will continue to use each tax season
Date published: 2023-04-17
Rated 5 out of 5 by from The best system to use! I have been using Turbo Tax for several years and with each change of life that can possibly happen, Turbo Tax is easy to guide through filing. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! GREAT EXPERIENCE. I HAVE BEEN DOING THIS FOR 10 YEARS. WILL DO THIS AGAIN.
Date published: 2023-04-17
Rated 5 out of 5 by from super no problems - easy to use I have used this for many years
Date published: 2023-04-17
Rated 5 out of 5 by from I LOVE TURBO TAX ALWAYS EASY AND QUICK AND WALKS YOU THRU EVERYTHING!!
Date published: 2023-04-17
Rated 5 out of 5 by from awesome Great experience, perfect for anyone that has a W-2 and invests a little on the side
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you, TURBO TAX! This year has been especially stressful to all. Taxes are especially stressful. They are how our country does its business. We all want this to be the safest, most efficient and correct way to handle OUR business. Thank you, TURBOTax for helping me do this!
Date published: 2023-04-17
Rated 5 out of 5 by from Serenia TurboTax Live Assistance Serenia was fanatastic assisting with Oil & Gas royalty questions! Very patient with me and helpful!
Date published: 2023-04-17
Rated 1 out of 5 by from you just lost a long time customer cost is outrageous and forced to us premium plan which cost me and no additional benefit to me.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1716