Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
dbanddb from
ConvenientOf course, it is one of the most convenient software. But I had really bad experience in e-filing because of a glitch in the software and no customer care was able to help me before the due date. I had to take extension and paper-file. The next year yet another customer care person was able to figure out the issue and I was able to e-file. Lesson: If your issue is not resolved, call another time.
Date published: 2023-04-17
Rated 5 out of 5 by
Nanny2023 from
Go TurboGreat product will continue to use each tax season
Date published: 2023-04-17
Rated 5 out of 5 by
Nikki Jay from
The best system to use!I have been using Turbo Tax for several years and with each change of life that can possibly happen, Turbo Tax is easy to guide through filing. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by
JUAN1234567890 from
TURBO TAX IS AWESOME!!!GREAT EXPERIENCE. I HAVE BEEN DOING THIS FOR 10 YEARS. WILL DO THIS AGAIN.
Date published: 2023-04-17
Rated 5 out of 5 by
mountaingirl2 from
superno problems - easy to use I have used this for many years
Date published: 2023-04-17
Rated 5 out of 5 by
TEDDY TEN FINGERS from
I LOVE TURBO TAXALWAYS EASY AND QUICK AND WALKS YOU THRU EVERYTHING!!
Date published: 2023-04-17
Rated 5 out of 5 by
Lukecam from
awesomeGreat experience, perfect for anyone that has a W-2 and invests a little on the side
Date published: 2023-04-17
Rated 5 out of 5 by
FunGranny from
Thank you, TURBO TAX!This year has been especially stressful to all. Taxes are especially stressful. They are how our country does its business. We all want this to be the safest, most efficient and correct way to handle OUR business. Thank you, TURBOTax for helping me do this!
Date published: 2023-04-17
Rated 5 out of 5 by
401k Traveler from
Serenia TurboTax Live AssistanceSerenia was fanatastic assisting with Oil & Gas royalty questions! Very patient with me and helpful!
Date published: 2023-04-17
Rated 1 out of 5 by
rjmbob from
you just lost a long time customercost is outrageous and forced to us premium plan which cost me and no additional benefit to me.
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
dbanddb from
ConvenientOf course, it is one of the most convenient software. But I had really bad experience in e-filing because of a glitch in the software and no customer care was able to help me before the due date. I had to take extension and paper-file. The next year yet another customer care person was able to figure out the issue and I was able to e-file. Lesson: If your issue is not resolved, call another time.
Date published: 2023-04-17
Rated 5 out of 5 by
Nanny2023 from
Go TurboGreat product will continue to use each tax season
Date published: 2023-04-17
Rated 5 out of 5 by
Nikki Jay from
The best system to use!I have been using Turbo Tax for several years and with each change of life that can possibly happen, Turbo Tax is easy to guide through filing. Thank you!
Date published: 2023-04-17
Rated 5 out of 5 by
JUAN1234567890 from
TURBO TAX IS AWESOME!!!GREAT EXPERIENCE. I HAVE BEEN DOING THIS FOR 10 YEARS. WILL DO THIS AGAIN.
Date published: 2023-04-17
Rated 5 out of 5 by
mountaingirl2 from
superno problems - easy to use I have used this for many years
Date published: 2023-04-17
Rated 5 out of 5 by
TEDDY TEN FINGERS from
I LOVE TURBO TAXALWAYS EASY AND QUICK AND WALKS YOU THRU EVERYTHING!!
Date published: 2023-04-17
Rated 5 out of 5 by
Lukecam from
awesomeGreat experience, perfect for anyone that has a W-2 and invests a little on the side
Date published: 2023-04-17
Rated 5 out of 5 by
FunGranny from
Thank you, TURBO TAX!This year has been especially stressful to all. Taxes are especially stressful. They are how our country does its business. We all want this to be the safest, most efficient and correct way to handle OUR business. Thank you, TURBOTax for helping me do this!
Date published: 2023-04-17
Rated 5 out of 5 by
401k Traveler from
Serenia TurboTax Live AssistanceSerenia was fanatastic assisting with Oil & Gas royalty questions! Very patient with me and helpful!
Date published: 2023-04-17
Rated 1 out of 5 by
rjmbob from
you just lost a long time customercost is outrageous and forced to us premium plan which cost me and no additional benefit to me.