TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy! Turbo Tax walks you through everything, easy to do!
Date published: 2023-04-18
Rated 5 out of 5 by from Love TT! Have used TT for 20+ years and love it. Very intuitive.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax works well for us. I spoke with one of your tax experts and she was great. She answered my questions and she was great. I would give a 10+!!’
Date published: 2023-04-18
Rated 3 out of 5 by from Good not Great They will continuously advertise that you can file for free and then you end up paying $170 for the file alone along with the fact that they will keep throwing upgrade options at you like you are incompetent. There is also a new feature that will give a heart attack to anyone with anxiety it's called "RACE MODE" as if taxes weren't stressful enough. Then they will stop you about halfway and ask how the website is (I suggest being brutally honest). If there were an easier way to file taxes through a website I would go there but unfortunately there isn't so I am stuck with turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax excellent. Turbo Tax was very quick and easy even with extra.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is easy to use However, if a couple has two households in two different states, they should be able to edit the addresses in order to file the most accurate address with the appropriate state.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a wonderful and friendly program to assist you through a very difficult and confusing tax requirement. Thank you to all who make this a breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy!!! Quick and easy tax filing!!! If you have questions the answers are at your fingertips. Highly recommend!!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax It is a good product that helps you with your tax return, the only thing is it says file your taxes for free but the system makes you pay the minimum of $59.00 plus tax to use the system. So it is not free. please fix that
Date published: 2023-04-18
Rated 5 out of 5 by from Well pleased!! I have successfully used turbo tax to file my taxes online for the past 8 years. I love the ease of use and how you can connect with technical support very easy with any questions you may have.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! Turbo Tax walks you through everything, easy to do!
Date published: 2023-04-18
Rated 5 out of 5 by from Love TT! Have used TT for 20+ years and love it. Very intuitive.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax works well for us. I spoke with one of your tax experts and she was great. She answered my questions and she was great. I would give a 10+!!’
Date published: 2023-04-18
Rated 3 out of 5 by from Good not Great They will continuously advertise that you can file for free and then you end up paying $170 for the file alone along with the fact that they will keep throwing upgrade options at you like you are incompetent. There is also a new feature that will give a heart attack to anyone with anxiety it's called "RACE MODE" as if taxes weren't stressful enough. Then they will stop you about halfway and ask how the website is (I suggest being brutally honest). If there were an easier way to file taxes through a website I would go there but unfortunately there isn't so I am stuck with turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax excellent. Turbo Tax was very quick and easy even with extra.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax is easy to use However, if a couple has two households in two different states, they should be able to edit the addresses in order to file the most accurate address with the appropriate state.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a wonderful and friendly program to assist you through a very difficult and confusing tax requirement. Thank you to all who make this a breeze!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy!!! Quick and easy tax filing!!! If you have questions the answers are at your fingertips. Highly recommend!!
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax It is a good product that helps you with your tax return, the only thing is it says file your taxes for free but the system makes you pay the minimum of $59.00 plus tax to use the system. So it is not free. please fix that
Date published: 2023-04-18
Rated 5 out of 5 by from Well pleased!! I have successfully used turbo tax to file my taxes online for the past 8 years. I love the ease of use and how you can connect with technical support very easy with any questions you may have.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1705