TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Great title The only thing for me, is the price is a little high.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax I am a long time user of TT and wouldn't do my taxes with any other program
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Product is easy to use and the tax professionals are great
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax is fast & easy to get started. I was able to do it myself. Will always recommend to family and friends.
Date published: 2023-04-17
Rated 2 out of 5 by from Virginia tax payment requirements incorrect Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, effective, and... cheap! Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by from Very cumbersome One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was simple - until you get to the paymen I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Needs to Lower their Rates As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great title The only thing for me, is the price is a little high.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax I am a long time user of TT and wouldn't do my taxes with any other program
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great! Product is easy to use and the tax professionals are great
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome. Turbo Tax is fast & easy to get started. I was able to do it myself. Will always recommend to family and friends.
Date published: 2023-04-17
Rated 2 out of 5 by from Virginia tax payment requirements incorrect Turbotax customer for >20 years. Getting worse every year. Only focus of Intuit is to steal your tax data.
Date published: 2023-04-17
Rated 5 out of 5 by from Simple, effective, and... cheap! Simple, effective, and... cheap! It conducts you seamlessly through the whole filing process.
Date published: 2023-04-17
Rated 3 out of 5 by from Very cumbersome One needs to be a tax exper to use this product. It does not simplify as much as it should. Very difficult to add supporting details. I often had to go to forms to enter information as the only way to enter details.Casualty loss section is a mess, and one should be advised upfront that loss is limited to amounts over 10%....I wasted a lot of time.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX EASY TO USE........................................
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo Tax was simple - until you get to the paymen I loved everything about the process - but read the fine print when you are checking out.
Date published: 2023-04-17
Rated 2 out of 5 by from Turbo Tax Needs to Lower their Rates As a contractor I love how Turbo Tax walks you through the 1099 process. That said, they tried to take almost my whole return in fees that were not explicit during the filing process so I had to go back and amend my taxes as much I could to avoid paying them over $200. This is just not affordable for working and lower class folks. Turbo tax- please consider making your rates more accessible because you are losing customers otherwise.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1705