TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Turbotax Charged My Daughter $160 My Turbotax experience was ok, but my daughter - who was doing the "free" Turbotax filing online ended up paying $160 just because she had a second job in another state. She doesn't make much money, and this was way over the top. I only paid about $60 for my tax software and my taxes are much more convoluted. Will not buy Turbotax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use Liked the ease of use and explanations available throughout software
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product! I have used it for years and I have 6 sons. So I have filed a lot of tax forms and they have always been good to work with. Only problem I ever had is that I used to file a bunch of forms from the same email and it got a little confusing sometimes when I was trying to move between the different sons and myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Exalent I really appreciate their help as you know this can be very complicated for first-timers as like myself
Date published: 2023-04-17
Rated 5 out of 5 by from its ok its extremely easy to use, more lenguages should be added to the website
Date published: 2023-04-17
Rated 5 out of 5 by from Highly Satisfied Customer Good experience. Follow up questions very helpful. Thorough list of deductions to review for best results.
Date published: 2023-04-17
Rated 5 out of 5 by from PRETTY GREAT! EASY Really easy to go through and enter. Wish it would catch ALL things missed the first time through so you don't have to keep going through the checklist. Otherwise, it's a great program
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Business Easy to Use For an estate that was not complicated this was easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Frustration...... I have used Turbo Tax for at least 10 years, but now I am getting annoyed with all of these extra add-on charges and I could not even get to the Filing page because of all of these extra gimmicks to get me to add on more advertisements.....
Date published: 2023-04-17
Rated 1 out of 5 by from After 10 years of using Turbo tax this year sucks Once I paid for audit defense it locked me out of the rest of my tax works
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax Charged My Daughter $160 My Turbotax experience was ok, but my daughter - who was doing the "free" Turbotax filing online ended up paying $160 just because she had a second job in another state. She doesn't make much money, and this was way over the top. I only paid about $60 for my tax software and my taxes are much more convoluted. Will not buy Turbotax again.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is easy to use Liked the ease of use and explanations available throughout software
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is a great product! I have used it for years and I have 6 sons. So I have filed a lot of tax forms and they have always been good to work with. Only problem I ever had is that I used to file a bunch of forms from the same email and it got a little confusing sometimes when I was trying to move between the different sons and myself.
Date published: 2023-04-17
Rated 5 out of 5 by from Exalent I really appreciate their help as you know this can be very complicated for first-timers as like myself
Date published: 2023-04-17
Rated 5 out of 5 by from its ok its extremely easy to use, more lenguages should be added to the website
Date published: 2023-04-17
Rated 5 out of 5 by from Highly Satisfied Customer Good experience. Follow up questions very helpful. Thorough list of deductions to review for best results.
Date published: 2023-04-17
Rated 5 out of 5 by from PRETTY GREAT! EASY Really easy to go through and enter. Wish it would catch ALL things missed the first time through so you don't have to keep going through the checklist. Otherwise, it's a great program
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax Business Easy to Use For an estate that was not complicated this was easy to use.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Frustration...... I have used Turbo Tax for at least 10 years, but now I am getting annoyed with all of these extra add-on charges and I could not even get to the Filing page because of all of these extra gimmicks to get me to add on more advertisements.....
Date published: 2023-04-17
Rated 1 out of 5 by from After 10 years of using Turbo tax this year sucks Once I paid for audit defense it locked me out of the rest of my tax works
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1704