TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from 2023 Tax The tax forms was hard for the standard user. The past few years I submitted for some reason it has been rejected for the online file and I don't see why. I usually will have to print and send it by mail.
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax is not as good as it used to be -- sloppy I have been using TurboTax for over 25 years. The 2022 version does not meet the usual standards of user friendliness. It asks for information, e.g., 1095-A that everyone does not get and has not alternative answer, like 1095-B. It allows double deductions for military retirement pay -- shouldn't be possible.It opens a new blank file each time it opens as oppose to simply allowing the option of continuing a new file -- a clumsy process. Intuit needs to rework this software to get it back to its high standards.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you turbotax! My taxes were made easy when I efiled. Took me about an hour to complete my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick Easy Tax Return Well guided and quick way to determine Federal Tax obligation.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use tax product I have a simple W2 filing with not much more to enter and this program makes it very easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Consistent and Easy Turbotax is consistent and makes filing taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and quick Real easy to use and quick. No hassle and looks for all posible returns.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax made things easy! TurboTax made doing federal and state taxes easy for my wife and I again this year!
Date published: 2023-04-17
Rated 1 out of 5 by from Had very frustrating error with address Bought Turbo Tax Premier. Bug in the software kept entering Italy into my address, (even though i chose US address box and address was correct).
Date published: 2023-04-17
Rated 5 out of 5 by from Help with taxes My return today would help me out I really need the money
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2023 Tax The tax forms was hard for the standard user. The past few years I submitted for some reason it has been rejected for the online file and I don't see why. I usually will have to print and send it by mail.
Date published: 2023-04-17
Rated 2 out of 5 by from TurboTax is not as good as it used to be -- sloppy I have been using TurboTax for over 25 years. The 2022 version does not meet the usual standards of user friendliness. It asks for information, e.g., 1095-A that everyone does not get and has not alternative answer, like 1095-B. It allows double deductions for military retirement pay -- shouldn't be possible.It opens a new blank file each time it opens as oppose to simply allowing the option of continuing a new file -- a clumsy process. Intuit needs to rework this software to get it back to its high standards.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you turbotax! My taxes were made easy when I efiled. Took me about an hour to complete my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from Quick Easy Tax Return Well guided and quick way to determine Federal Tax obligation.
Date published: 2023-04-17
Rated 5 out of 5 by from easy to use tax product I have a simple W2 filing with not much more to enter and this program makes it very easy to understand.
Date published: 2023-04-17
Rated 5 out of 5 by from Consistent and Easy Turbotax is consistent and makes filing taxes easy
Date published: 2023-04-17
Rated 5 out of 5 by from Easy and quick Real easy to use and quick. No hassle and looks for all posible returns.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax made things easy! TurboTax made doing federal and state taxes easy for my wife and I again this year!
Date published: 2023-04-17
Rated 1 out of 5 by from Had very frustrating error with address Bought Turbo Tax Premier. Bug in the software kept entering Italy into my address, (even though i chose US address box and address was correct).
Date published: 2023-04-17
Rated 5 out of 5 by from Help with taxes My return today would help me out I really need the money
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1702