TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Raki17 from
Bari was awesome, and informative!
Bari taught me many things in regard to filing practices I was previously unaware of. I felt safe in confident in her advice and suggestions.
Date published: 2023-05-23
Rated 5 out of 5 by
Emily Lies from
Great experience
Paul and Robert were great help! Very friendly and made the experience very easy and much less daunting than I thought it would be. I live overseas so it's all a bit confusing but they sorted it right out!
Date published: 2023-05-23
Rated 5 out of 5 by
Shiro2 from
Turbotax is great
first time just try to use the amend tool, it is great and easy to follow.
Date published: 2023-05-23
Rated 5 out of 5 by
Chula Mom from
Feeling Safe with Turbo Tax!
I enjoy the comfort of being interviewed at home at my convenience vs. going to a tax preparer. Turbo Tax keeps my previous years and compares it to my current tax year for audit purposes.
Date published: 2023-05-23
Rated 5 out of 5 by
Richardchun1999 from
Makes Filing Taxes So Much Easier
We've been filing with Turbo for the past few years now and we love it! It's straight forward and makes the tax filing process less stressful.
Date published: 2023-05-23
Rated 5 out of 5 by
Earl1327 from
Easy to use
Easy to use and they take you through the entire process.
Date published: 2023-05-23
Rated 4 out of 5 by
20232 from
Finished!
It was ok, but the HSA area was REALLY problematic, otherwise, pretty easy
Date published: 2023-05-23
Rated 5 out of 5 by
Chanequa from
Pretty Cool
I was always nervous about doing my own taxes, but Turbo made it super easy. I will definitely be doing my own from now on.
Date published: 2023-05-23
Rated 5 out of 5 by
Jimbo567910 from
Turbo tax is great. Helped me amend my return.
Turbo tax asked me if I needed to amend my return. I found out about a tax credit that I qualified for but didn't know how to go about it. Turbo tax guided me through the process.
Date published: 2023-05-23
Rated 5 out of 5 by
19ANGELINA06 from
TurboTax is very simple to use.
This was my first time filing my taxes myself turbo tax made the process stress-free and simple I didn't need much extra info. I definitely recommend it.
All TurboTax® Offerings Reviews - Page 18
Date published: 2023-05-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Raki17 from
Bari was awesome, and informative!
Bari taught me many things in regard to filing practices I was previously unaware of. I felt safe in confident in her advice and suggestions.
Date published: 2023-05-23
Rated 5 out of 5 by
Emily Lies from
Great experience
Paul and Robert were great help! Very friendly and made the experience very easy and much less daunting than I thought it would be. I live overseas so it's all a bit confusing but they sorted it right out!
Date published: 2023-05-23
Rated 5 out of 5 by
Shiro2 from
Turbotax is great
first time just try to use the amend tool, it is great and easy to follow.
Date published: 2023-05-23
Rated 5 out of 5 by
Chula Mom from
Feeling Safe with Turbo Tax!
I enjoy the comfort of being interviewed at home at my convenience vs. going to a tax preparer. Turbo Tax keeps my previous years and compares it to my current tax year for audit purposes.
Date published: 2023-05-23
Rated 5 out of 5 by
Richardchun1999 from
Makes Filing Taxes So Much Easier
We've been filing with Turbo for the past few years now and we love it! It's straight forward and makes the tax filing process less stressful.
Date published: 2023-05-23
Rated 5 out of 5 by
Earl1327 from
Easy to use
Easy to use and they take you through the entire process.
Date published: 2023-05-23
Rated 4 out of 5 by
20232 from
Finished!
It was ok, but the HSA area was REALLY problematic, otherwise, pretty easy
Date published: 2023-05-23
Rated 5 out of 5 by
Chanequa from
Pretty Cool
I was always nervous about doing my own taxes, but Turbo made it super easy. I will definitely be doing my own from now on.
Date published: 2023-05-23
Rated 5 out of 5 by
Jimbo567910 from
Turbo tax is great. Helped me amend my return.
Turbo tax asked me if I needed to amend my return. I found out about a tax credit that I qualified for but didn't know how to go about it. Turbo tax guided me through the process.
Date published: 2023-05-23
Rated 5 out of 5 by
19ANGELINA06 from
TurboTax is very simple to use.
This was my first time filing my taxes myself turbo tax made the process stress-free and simple I didn't need much extra info. I definitely recommend it.
All TurboTax® Offerings Reviews - Page 18
Date published: 2023-05-23